The Thirsty Crow Marketing Services - Manager - Client Servicing

About the Role

Are you a proactive relationship-builder who thrives on driving client success and business growth?

Were looking for a dynamic Client Servicing Manager to act as the vital link between our clients and internal teams. In this role, youll ensure seamless project execution, client satisfaction, and consistent business impact delivering excellence today while shaping tomorrows growth.

Key Responsibilities

- Serve as the primary point of contact for assigned clients, ensuring their objectives are met with precision and care.

- Collaborate with cross-functional teams to plan, execute, and deliver projects within timelines and quality standards.

- Track project progress, anticipate challenges, and maintain transparent communication with clients.

- Identify opportunities for upselling, cross-selling, and new business development through strategic engagement.

- Prepare and deliver tailored proposals, presentations, and reports aligned with client needs and business goals.

- Manage the sales funnel effectively , follow up on leads, close deals, and achieve revenue and growth targets.

- Foster long-term relationships built on trust, value, and consistent performance.

Requirements

- Masters degree (MBA preferred) in Marketing, Business Administration, Communications, or a related field.

- 35 years of relevant experience in client servicing, account management, or business development.

- Strong communication, presentation, and negotiation skills.

- Proven ability to multi-task, prioritize, and deliver under pressure.

- A collaborative mindset with a strategic approach to problem-solving and growth.

Why Join Us

- Opportunity to work with top clients and dynamic teams.

- A role that combines relationship management, strategy, and growth.

- Fast-paced, growth-oriented environment with room for innovation.