Job Overview:

We are looking for an experienced Branch Manager to lead and manage branch operations within the Transportation, Logistics, Supply Chain, and Storage domain. The role involves full P&L responsibility, operational excellence, people leadership, and business development. The ideal candidate will drive branch growth, ensure compliance, improve operational efficiency, and lead high-performing teams to achieve business objectives.

Key Responsibilities:

Branch Operations & Performance Management:

- Establish, operate, and monitor branch performance against annual budgets and business targets

- Own branch-level P&L, cost control, revenue growth, and profitability

- Track operational accuracy, productivity, service quality, and adherence to SOPs

- Ensure timely completion of audit requirements, job closures, file closures, and monthly financial closing

Financial Planning & Budgeting:

- Develop financial forecasts, business plans, and operational targets in collaboration with departmental managers

- Review performance against budgets and take corrective actions to address gaps

- Identify opportunities to improve margins, optimize costs, and increase operational efficiency

Business Growth & Strategic Development:

- Identify and implement long-term growth strategies, restructuring, and business expansion plans

- Drive sales planning and execution by tracking sales budgets and guiding sales teams periodically

- Share market intelligence, competitive insights, and growth opportunities with regional leadership and headquarters

Team Leadership & People Management:

- Lead, mentor, and manage branch teams across operations, sales, customer service, and support functions

- Support recruitment of skilled professionals within approved budgets

- Ensure optimal staffing levels to meet operational and business goals

- Monitor team performance, identify skill gaps, and drive training and development initiatives

Customer & Stakeholder Management:

- Ensure high levels of customer satisfaction and service excellence

- Address customer escalations and employee concerns promptly and effectively

- Build strong relationships with key clients, vendors, and internal stakeholders

Compliance, Quality & Risk Management:

- Ensure adherence to company policies, regulatory requirements, and industry standards

- Monitor compliance with operational, safety, and quality procedures

- Drive continuous improvement initiatives and implement corrective actions to mitigate risks

Required Skills & Qualifications:

Experience:

- 7+ years of experience in Transportation, Logistics, Supply Chain, or Storage/Warehousing

- Proven experience in branch operations management with P&L ownership

- Exposure to sales budgeting, operational audits, and compliance management

Skills & Competencies:

- Strong leadership, team management, and decision-making skills

- Financial acumen with experience in budgeting, forecasting, and cost control

- Excellent problem-solving, analytical, and operational planning abilities

- Strong customer orientation and stakeholder management skills

- Ability to drive performance in a fast-paced, operationally intensive environment

Education:

- Bachelor's degree in Business Administration, Logistics, Supply Chain, or related field

- MBA or equivalent qualification is preferred

Key Competencies:

- Branch & Operations Management

- Sales & Revenue Planning

- Financial & Budget Control

- People Leadership & Talent Development

- Customer Experience Management

- Process Improvement & Operational Excellence

Ideal Candidate Profile:

- A seasoned branch leader with hands-on logistics and supply chain experience

- Comfortable managing cross-functional teams and driving accountability

- Strategic thinker with strong execution capabilities

- Results-driven professional with a strong focus on growth and efficiency