Rentokil PCI - Assistant Branch Manager

- Rentokil PCI is the leading pest control service provider in India.

- A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand.

- Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India.

- The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

Your Day To Day Responsibilities Will Include.

- To build awareness of SHE (Safety, Health & Environment).

- To prepare detailed annual Operating plan segment-wise for tapping new market opportunities.

- To achieve revenue target of the base/branch with consistent performance through the months.

- To ensure profitable business performance and expansion of Rentokil PCI's services in selected segments.

- To Ensure corporate credit policy is implemented within stipulated timelines.

- To convert the built-up data base into business and look for expansion and development of new business.

- Effective execution of systems and processes as per the guidelines to optimize the base/branch operations.

- This includes Operations, Finance and inventory systems, and speed apps.

- To analyze competitor 's activity and plan strategies to meet the challenges and report timely to the Reporting authorities.

- To ensure on-time Service delivery every time with precision and at Pace.

- To identify service GAPs and ensure nonrecurrence of the same by implementing continuous monitoring, audit and improvement plans.

- Effective customer contact management and customer relations to achieve the target customer retention of both RBU and CBU.

- Effective management in optimizing sales and service colleague to increase productivity.

- To monitor and control on cost such as manpower, chemical/material consumption and investment and use of equipment's.

- To manage general administration of the base/branch as per the policies and guidelines.

- To work closely with other functions and conduct regular base/branch meetings to review the performance of all team members.

- Build capability of base/branch teams and manage sales & service colleague retention.

- To ensure and comply all statutory requirements are met on time.

- To ensure effective budgeting to yield a good ROI at the base/branch.

KEY DELIVERABLES.

- Base/Branch KPI's.

- Faster Response 2/24: 98/100, Root cause analysis and CVC.

- P&L Base/Branch Target and Service Productivity.

- Achieving Gross sales, jobbing and product sales targets.

- Achieving Total Sales revenue.