Radiant Digital - Sales Account Manager

Job Title: Sales & Account Manager.

Region Focused: UAE/Middle East.

Work Location: Hyderabad.

Exp: 10+ Years.

Key Responsibilities

Account Management & Relationship Building:-

- Build and maintain strong, long-term relationships with decision-makers, stakeholders, and C-suite executives in client organizations.

- Collaborate closely with internal teams (technical, product, support) to ensure timely and successful delivery of IT solutions aligned with client goals.

Sales Growth, New Business Development & Client Retention:-

- Drive revenue growth by identifying and converting new business opportunities within the communications sector through targeted sales outreach and cold-calling efforts.

- Develop and implement account-based sales strategies for acquiring new customers while expanding business with existing clients through upselling and cross-selling initiatives.

- Maintain a pipeline of potential opportunities and accurately forecast revenue growth and connect daily with manager in UAE to accomplish goals.

- Deliver business goals against defined sales targets.

Industry Expertise & Solution Delivery:-

- Stay up-to-date with emerging technologies and trends in the communications sector, including network infrastructure, cloud computing, unified communications, telecom services, and cybersecurity, to provide relevant insights to clients.

- Identify how our IT solutions differentiate us in the marketplace.

- Focus on new technologies including AI, Analytics and help position the company as a leader in this sector.

- Guide clients in adopting our solutions that are tailored to their specific needs and objectives, whether its enhancing network performance, improving security, or enabling digital transformation.

Client Engagement & Retention:-

- Ensuring their needs are clearly understood and met through coordinated efforts across the organization.

- Ensure high levels of client satisfaction by managing expectations, addressing concerns, and providing ongoing value through strategic solution recommendations.

Market Insights & Strategic Leadership:-

- Provide valuable insights to clients on emerging technologies, trends, and competitive products in the communications sector, positioning our solutions as the best choice to drive their business forward.

- Participate in industry conferences, webinars, and networking events to build relationships and increase brand visibility.

Skills & Qualifications:-

- Experience: Proven experience (10+ years) in sales and account management, with a strong focus on enterprise accounts.

- Industry Knowledge: Deep understanding of IT solutions and their application to the communications sector, including networking, cloud technologies, telecommunications, unified communications, and cybersecurity.

- Sales Acumen: Demonstrated success in acquiring new clients and expanding existing accounts through a consultative sales approach.