Job Title: Senior Manager/ AD - Employee Relations (ER)

Location: Gurugram/Mumbai/Bangalore Preferably (Open for other locations also)

Reports to: Director - Employee Relations, EY India

Function: Talent Team

Job Summary:

As a Senior Manager - Employee Relations, you will be a strategic partner responsible for a service line and will lead complex ER cases, driving proactive ER initiatives, and contributing to the design and implementation of the ER governance framework across EY India. You will play a critical role in building a fair, compliant, and inclusive workplace culture by managing high-risk ER matters, advising leadership, mentoring ER Advisors, and leading various ER initiatives.

Key Responsibilities:

1. ER Case Management & Advisory

- Lead and resolve high-risk, complex employee relations cases (e.g., misconduct, grievance, performance, and disciplinary matters) with fairness, consistency, and compliance.

- Provide expert ER advisory support to HR Business Partners, leaders, talent partners.

- Oversee documentation and ensure adherence to internal processes and legal standards.

2. Framework & Governance Implementation

- Support the Director-ER in rolling out the ER operating model, policies, and tools across service lines.

- Drive adherence to ER governance protocols, ensuring role clarity among ER Advisors, and Ops team.

3. Capability Building & Proactive ER

- Lead ER training and awareness programs for business leaders, HR teams, and employees.

- Analyse ER trends and insights to recommend proactive interventions and culture-enhancing initiatives

4. Risk Mitigation & Compliance

- Partner with Legal, Compliance, and Risk teams to ensure regulatory compliance in ER processes.

- Participate in audits, investigations, and periodic reviews of ER protocols.

5. Stakeholder Engagement

- Work closely with service line leadership, Talent consultants, and Legal as needed.

- Act as a trusted advisor in sensitive ER situations and organizational changes (e.g., restructuring, exit strategy).

Skills and Competencies:

- Deep expertise in Indian labour laws, employment policies, and workplace compliance.

- Strong investigation, analytical, and conflict resolution skills.

- High emotional intelligence, discretion, and sound judgment.

- Ability to work independently and handle ambiguity.

- Strong people management skills

- Strong stakeholder management, facilitation, and influencing skills.

- Excellent written and verbal communication.

Qualifications and Experience:

- LLB, Postgraduate in HR, Law, or related field preferred.

- 10+years of experience in Legal/ HR/ Employee Relations, including experience managing complex ER cases.

- Prior experience in a Big 4, consulting, or a large matrixed organization preferred.

- Exposure to ER frameworks, tools, and governance models is an advantage.

What We Offer:

- A leadership role in shaping EY India's ER culture and practices.

- Opportunity to work on strategic initiatives with senior leadership.

- Dynamic, inclusive, and high-impact work environment.

- Competitive compensation and benefits.