Description:
Job Description: Chief Revenue Officer (CRO)
Position: Chief Revenue Officer
Location: Hyderabad, Telangana (Hybrid / Remote Flexibility)
Department: Revenue & Growth Strategy
Reports To: Chief Executive Officer (CEO)
Experience Level: 6-10 years in B2B Technology / Cybersecurity Sales Leadership
Role Overview:
The Chief Revenue Officer (CRO) will be responsible for developing and executing our comprehensive revenue strategy across sales, marketing, partnerships, and customer success. This role combines strategic leadership with hands-on execution ensuring consistent and predictable growth in recurring revenue streams from cybersecurity services, SaaS-based offerings, and enterprise consulting engagements.
Key Responsibilities:
1. Revenue Strategy & Leadership:
- Develop and execute a unified revenue growth plan aligned with company goals and market expansion targets.
- Own the full revenue cycle from lead generation to customer retention and upsell strategies.
- Collaborate closely with the CEO, COO, and CFO to shape pricing models, revenue forecasts, and GTM strategies.
2. Sales & Business Development:
- Build and lead a high-performing sales organization targeting enterprise, BFSI, fintech, and mid-market clients.
- Establish scalable sales processes and KPIs across inbound, outbound, and channel sales teams.
- Drive enterprise pipeline growth for services like SOC-as-a-Service, vCISO, GRC, and Cloud Security Assessments.
3. Marketing & Branding Alignment:
- Oversee marketing campaigns, brand positioning, and digital outreach to enhance market visibility.
- Partner with marketing to optimize demand generation, thought leadership, and lead nurturing funnels.
- Represent our firm at key cybersecurity summits, conferences, and partner events.
4. Channel & Partnership Development:
- Expand the Value-Added Partner (VAP) network with global cybersecurity vendors and resellers.
- Foster strategic alliances with OEMs, MSSPs, and regulatory bodies to increase market reach.
- Identify co-marketing and joint-selling opportunities that complement RES-Q-RITYs service portfolio.
5. Customer Success & Retention:
- Define frameworks for client onboarding, account management, and success measurement.
- Implement customer satisfaction metrics (NPS, renewal rate, cross-sell ratio).
- Build feedback loops between customers and service teams to enhance offerings.
6. Financial & Performance Management:
- Set quarterly and annual revenue targets; oversee forecasting, analytics, and P&L optimization.
- Leverage CRM and data analytics tools to monitor sales performance and revenue predictability.
- Report directly to the CEO on growth metrics, market trends, and expansion opportunities.
Qualifications and Experience:
Education: MBA in Sales/Marketing/Strategy or equivalent; background in Technology, Cybersecurity, or SaaS preferred.
Experience: 610 years in revenue leadership roles with a proven record of scaling B2B tech or cybersecurity organizations.
- Deep understanding of cybersecurity domains SOC, MDR, Compliance, Cloud Security, or GRC.
- Experience in recurring-revenue models, subscription-based services, and channel ecosystems.
- Exceptional leadership, negotiation, and communication skills.
- A strong network within the cybersecurity or enterprise IT ecosystem is highly desirable.
Key Performance Indicators (KPIs):
- Revenue growth % (Quarterly & Annual Targets)
- Customer acquisition and retention rates
- Expansion of strategic partnerships and reseller networks
- Sales pipeline value and conversion ratio
- Profitability and revenue predictability metrics
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