Associate Manager - HRSS Vendor Management & Payroll

Hiring: HRSS Vendor Management & Payroll Specialist (Associate Manager)

Location: Powai, Mumbai

We are hiring for an Associate Manager role within HR Shared Services, focusing on Vendor Relationship Management (70%) and Payroll Operations (30%)

Experience : 7-9 years of total experience (Minimum 5+ years of relevant experience in HR Shared Services, Vendor Management, and/or Payroll Operations)

Key Responsibilities:

- Manage end-to-end Vendor Relationship Management (VRM) lifecycle including onboarding, governance, and performance tracking

- Create and manage Statements of Work (SOW) and Letters of Engagement

- Coordinate with internal stakeholders and external vendors to ensure compliance and service delivery standards

- Develop dashboards and reports to track vendor KPIs and performance metrics

- Manage payroll interface operations including data validation, reconciliation, and exception handling

- Perform monthly data reconciliation between SAP SuccessFactors and CloudPay systems

- Collaborate with regional payroll teams across APAC and EMEA for timely payroll processing

Mandatory Skills:

- Strong experience in Vendor Management / Vendor Governance (non-negotiable)

- Experience in HR Shared Services (HRSS) environment

- Payroll operations experience including reconciliation and data validation

- Hands-on experience with HRIS/payroll systems (preferably SAP SuccessFactors, CloudPay or similar)

- Advanced MS Excel and strong analytical skills

- Experience in dashboard creation and reporting

- Strong stakeholder management and communication skills

Preferred:

- Exposure to multi-country payroll (APAC/EMEA)

- Experience with payroll interfaces and exception handling

- Process improvement / automation initiatives

Education: Graduate/Postgraduate in Human Resources, Business Administration, or related field

To apply, please reach out