Assistant General Manager - CRM - Coal & Mineral Commodities

Position AGM - CRM

Location: Johannesburg, South Africa

Eligibility Criteria

Qualification: Graduate in Science/ Engineering with MBA from Premier Institute.

Experience: Minimum 8 years in selling of Coal and mineral commodities in TIC Industry

Job description:

- Coordinating with auditors on operations audit such as ISO/IEC 17025:2017 etc.

- Looking after all customer needs and ensuring customer satisfaction

- Coordinating with Operations and Laboratory, compiling information and submitting same to customers through means of communication in a manner that is comprehensive, accurate, in time and matches customer requirements for information

- Ensure timely certification and billing

- Tracking credit limits in coordination with Accountant for each customer prior to new job/ vessel hosting

- Getting repeat orders from existing customers by checking their company financial background in terms of payment

- Coordinating on result finalization for vessels

- Preparing related MIS such as Vessel MIS, Activity Report, Customer Complain, Customer Feedback, Market share etc.

- Assure best services through EADA tools like i-APT etc.

- Visit Laboratory when required to check and maintain documents in Laboratory

Rajiv Kumar Kushwaha
Premier Management Consultants
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