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Customer Care Executive

Collections Executive

Customer Care Specialist

Sales Executive

Senior Sales Executive

Senior Associate

Area Collection Manager

Senior Customer Care Associate

Software Developer

Senior Collection Executive

Key Responsibilities: - Program Ownership: End-to-end ownership of key business programs across functions, ensuring timely delivery and measurable outcomes. - Cross-functional Collaboration: Work closely with product, operations, category, supply chain, and finance teams to drive alignment and execution. - Process Optimization: Identify inefficiencies in operational workflows and implement scalable solutions for improved productivity and turnaround time. - Tracking & Reporting: Develop and maintain dashboards to track program health and KPIs; drive data-backed decisions and insights. - Stakeholder Management: Serve as the single point of contact for assigned programs, ensuring regular communication, status updates, and resolution of roadblocks. - Problem Solving: Use a structured approach to analyze business issues, develop hypotheses, run experiments, and scale successful initiatives. Qualifications: - Bachelor's degree in Business, Engineering, or related field; MBA preferred. - 2-4 years of experience in program/project management, operations, or business strategy roles. - Experience in quick commerce, e-commerce, or logistics-based tech startups is highly desirable. - Proven track record of driving cross-functional programs with multiple stakeholders. - Strong analytical and problem-solving skills; proficiency in Excel, SQL, and dashboards (e.g., Tableau/Power BI) is a plus. - Excellent communication and interpersonal skills. - Ability to thrive in a fast-paced, ambiguous, and high-growth environment.

Bangalore

Uni Club - Program Manager (2-4 yrs)

Responsibilities: 1) Customer Journey Analysis: - Analyze and optimize customer journey funnels across various touchpoints (acquisition, activation, retention, etc.). - Identify key drop-off points and bottlenecks, and provide actionable recommendations for improvement. - Develop and maintain dashboards to track funnel performance and key metrics. 2) Data-Driven Insights: - Extract, clean, and analyze large datasets to identify trends and patterns. - Translate complex data into clear and concise insights for stakeholders. - Conduct A/B testing and other experiments to validate hypotheses and optimize performance. 3) Business Collaboration: - Work closely with cross-functional teams (marketing, product, sales) to understand business needs and provide analytical support. - Contribute to the development of business strategies and initiatives based on data insights. - Present findings to stakeholders in a clear and compelling manner. 4) Reporting and Monitoring: - Develop and maintain regular reports on key performance indicators (KPIs). - Monitor data quality and ensure accuracy of reporting. - Identify and report on anomalies and potential issues. Qualifications: - 1.5 to 2 years of experience as an Analyst in a D2C/B2C company. - Prior experience in a fintech company is highly preferred. - Strong understanding of customer journey funnels and related metrics. - Proficiency in data analysis tools (e.g., SQL, Python, Excel). - Experience with data visualization tools (e.g., Snowflake, Power BI). - Excellent analytical and problem-solving skills. - Strong communication and presentation skills. - Proven ability to work collaboratively in a cross-functional team. - Experience working directly within a business team, not solely within a central analytics department. - Experience with A/B testing methodologies. - Ability to thrive in a fast-paced and dynamic environment. Preferred Skills: - Experience with customer segmentation and targeting. - Familiarity with financial metrics and KPIs.

Growth Analyst (1-3 yrs)

1) Data Analysis & Insights: Analyze product usage data, customer behavior, and key performance metrics to identify trends and insights that drive product improvements. 2) Product Performance Monitoring: Track and evaluate product performance using KPIs, conversion rates, retention metrics, and engagement data. 3) A/B Testing & Experimentation: Design, implement, and analyze A/B tests to measure the impact of product changes and optimize user experience. 4) User Behavior Analysis: Work closely with UX/UI teams to understand user journeys and pain points, recommending data-backed improvements. 5) Cross-functional Collaboration: Partner with product managers, engineers, marketers, and business teams to align insights with product strategy and business goals. 6) Market & Competitive Research: Conduct industry research and benchmarking to understand market trends and help position the product effectively. 7) Dashboard & Reporting: Develop and maintain dashboards and reports using tools like SQL, Excel, Google Analytics, Tableau, or Power BI to track and share insights.

Uni.club - Product Analyst (1-3 yrs)

Apply to 3 Uni Cards jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Uni Cards Now! Company Page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Apply to 3 Uni Cards jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Uni Cards Now! Comapny page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Uni Cards Careers, 3 Uni Cards Jobs, July 2025  Company Page - iimjobs.com