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Client Servicing Executive

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We are seeking a seasoned leader to take charge as Director - Dental RCM, responsible for overseeing and optimizing our dental revenue cycle operations. The ideal candidate will bring a deep understanding of dental RCM workflows, team leadership at scale, and a passion for delivering operational excellence and superior client satisfaction. Roles and Responsibilities: - Lead end-to-end dental RCM operations, managing a team of 500+ professionals. - Drive operational excellence through robust process management and performance tracking. - Monitor team productivity and quality to ensure consistent delivery on client KPIs. - Build and sustain strong relationships with clients, ensuring proactive governance and communication. - Forecast budgets and oversee financial planning aligned with revenue goals. - Onboard and implement new client accounts in collaboration with sales, IT, HR, and admin teams. - Conduct regular governance calls, address client queries, and share monthly performance dashboards. - Provide coaching, feedback, and career development for team leads and staff. - Minimize attrition through strong team engagement and support mechanisms. - Identify automation and upselling opportunities to drive efficiency and revenue growth. - Ensure timely billing, reporting, and compliance with HIPAA and client requirements. - Oversee dental-specific RCM functions such as eligibility verification, payment posting, EOB review, and AR follow-up. - Conduct skip-level meetings and performance reviews to maintain organizational alignment. Skills and Qualifications: - Minimum 12 years of experience in RCM, with significant exposure to Dental RCM operations. - Demonstrated experience in managing large-scale teams (500+ employees). - Strong understanding of dental billing workflows, client requirements, and PMS platforms. - Proficient in Microsoft Excel and reporting tools with excellent analytical capabilities. - Outstanding verbal and written communication skills with the ability to interact across all levels. - Proven ability to lead, influence, and manage cross-functional teams. - Highly organized, detail-oriented, and capable of working in a fast-paced environment. - Experience in identifying and implementing automation tools to optimize workflow. - Adherence to HIPAA and other relevant regulatory guidelines.

Ahmedabad

Others

Medusind -  Director - Dental RCM (12-15 yrs)

Location: Mumbai/Ahmedabad/Chennai Work From Office Shift time : 3pm to 12am Reporting to CISO (US) Job Summary: As an Okta Architect, you will own the end-to-end design and implementation of our identity and access management (IAM) solution. You will collaborate with a team of server engineers, application experts, and helpdesk specialists to ensure seamless integration and functionality. Your role will focus on building approval workflows, implementing gating processes, and consolidating identity solutions into a unified platform using Okta. Key Responsibilities: - Design and implement an overarching Okta-based identity solution to serve as the single source of truth for all applications. - Collaborate with server engineers, application teams, and helpdesk teams to ensure a cohesive end-to-end deployment. - Develop and configure approval workflows tailored to organizational needs, ensuring efficient user provisioning and access management. - Implement gating actions and processes, including self-service capabilities where appropriate. - Lead the consolidation of multiple identity locations into a unified, scalable Okta platform. - Maintain and document the architecture, workflows, and integration processes for continuous improvement. - Provide technical leadership and ensure alignment with cybersecurity best practices. Qualifications: - 5+ years experience as an OKTA IAM Architect - Proven experience as an Okta Architect or in a similar IAM-focused role. - This include but not limited to LCM, SSO, MFA and IGA - Deep understanding of Okta capabilities, including integration and workflow development. - Integrations include items like AD, office365, Oracle HCM (HR system), Salesforce, IT infra systems (Cisco, Netapp, VMWARE and others), and in-house Microsoft base applications with SQL back end - Strong knowledge of identity and access management principles and best practices. - Experience with approval workflows and gating process implementation. - Ability to lead complex IAM projects and collaborate with cross-functional teams. - Familiarity with application and ICAM systems is highly desirable. - Excellent problem-solving skills and attention to detail. Preferred Skills: - Certifications in Okta or related IAM technologies ('The Okta Certified Technical Architect' certification is preferred). - Experience in consolidating legacy identity systems into a single platform. - Strong communication and organizational skills.

Mumbai

Chennai

Gujarat

Medusind - Senior Solution Architect (15-20 yrs)

Apply to 2 Medusind Solutions jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Medusind Solutions Now! Company Page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Apply to 2 Medusind Solutions jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Medusind Solutions Now! Comapny page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Medusind Solutions Careers, 2 Medusind Solutions Jobs, July 2025  Company Page - iimjobs.com