Level AI Reviews by Employees

Description: About the jobLevel AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer experience with our AI-native platform which leverages advanced technologies including Large Language Models. Our products extract deep insights from customer interactions and provide actionable intelligence, empowering organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking in the industry. Join us on this thrilling journey to revolutionize this even further. The future of work is here. About The Role: As an Agentic AI Product Manager, you will drive on our agentic AI portfolio of products building solutions that transform how enterprises operate and deliver delightful customer experiences. This highly cross-functional and customer-facing role blends product thinking, vision and deep technology expertise. You are a creative, pragmatic problem solver who thrives in fast-paced environments, rolls up your sleeves to build, and excels at turning ambiguity into execution. In this role, youll work closely with product, engineering,GTM and the company leadership to shape the future of our portfolio of products. What Were Looking For: - Bachelors degree in computer science, engineering, mathematics or a related field. - 2-5 years of experience in Technology Consulting, Implementations, Product, Customer Success or as founder - Deep technical acumen in Generative AI, Agentic AI systems, applied Machine Learning, and Conversational AI. - Curiosity with a strong bias for action. - Experience leading customer relationships and translating complex deployments into scalable product solutions. - Exceptional written and verbal communication skills. - Strong collaboration with engineering, ML, data science & GTM teams. - Comfortable working with ambiguity and learning quickly in a dynamic startup environmentExperience working with teams in other time zones. Youll stand out if you have: - MBA from a Top tier school. - B2B Experience - Hands on experience with AI productivity tools. - Experience in a startup or high-growth SaaS environment. - 0-&gt;1 product development experience. - Familiarity with customer experience and contact center operations. Perks & Benefits: At Level AI, we believe in fostering a supportive and collaborative team culture that is dedicated to your personal and professional growth. Join us and enjoy an array of exciting company perks, including. - Comprehensive Insurance. - Flexible Paid Time Off (PTO) policy. - Investment in your growth. - Company Swag, holiday parties, weekly dinners/lunches, and fun off-site visits. - Parental Leave.

Noida

Level AI - Agentic AI Product Manager 

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry. Key Responsibilities : - Serve as the primary point of contact for key client accounts, building and maintaining strong relationships with clients. - Successfully handle onboarding of multiple clients simultaneouslyUnderstand clients' technical requirements and business objectives, and ensure that our AI-powered customer support solutions meet their needs. - Collaborate with internal teams, including sales, product development, and customer support, to address client needs and resolve technical issues. - Develop and maintain a deep understanding of our AI-powered customer support solutions, and effectively communicate technical information to clients. - Identify opportunities for upselling and cross-selling our solutions to existing clients. - Track and report on key account metrics, such as customer satisfaction and product usage, and use this information to drive improvements in our solutions. Requirements : - Bachelor's degree in Computer Science, Information Systems related field OR equivalent experience. - 2-3+ years of experience in a hands on technical role 2-3+ years of experience delivering successful customer implementations. - Strong technical background with a good understanding of SaaS platforms, APIs and cloud services. - Excellent project management skills with the ability to juggle multiple projects simultaneously. - Ability to put on a consultant hat and effectively communicate technical concepts to non-technical stakeholders. - Exceptional organizational and problem-solving skills. - Strong communication skills in English (both written and verbal). - Comfortable working PST hours. Optional Requirements : - Familiarity with common CRM integrations such as Salesforce and Zendesk. - Familiarity with intent-based and generative artificial intelligence Experience with Telephony Systems such as AWS Connect, Five9 and Genesys.

Level AI - Technical Account Manager 

Level AI, founded in 2019 and backed by top-tier investors, is a fast-growing Series Cstartup headquartered in Mountain View, California. Our AI-native customer experience platform leverages cutting-edge technologies including Large Language Models to extract actionable insights from every customer interaction. This intelligence fuels deeper visibility, faster resolutions, and more personalized customer experiences. Our platform is at the heart of everything we do - it's how AI services are delivered and user experiences are made scalable and secure. We are looking for a Senior Product Manager to join the Platform team and drive the evolution of the underlying systems that power Level AI's product suite. You will be responsible for building the next generation of scalable platform capabilities. This is a mission-critical role for someone passionate about enabling internal teams and ensuring product stability at enterprise scale. What You Will Do? - Define and execute the product roadmap for analytics and reporting, aligning with company strategy and customer needs. - Partner with Engineering and Data teams to scale services that power large-scale AI workloads. - Translate complex data and usage patterns into clear business insights and KPIs for customers and internal stakeholders. - Drive the analytics experience for customers. - Define data governance, quality, and consistency standards in collaboration with engineering. - Work closely with GTM and customer teams to gather feedback, validate value delivery, and drive value of analytics offering. What We're Looking For : - Bachelor's degree in Computer Science, Engineering, MIS, or a related technical field. - 4+ years of product management experienceCuriosity with a strong bias for action. - Experience of building data centric products e.g., data platforms, analytics products. - Proven ability to work cross-functionally with engineering, design, customer facing teams and other product managers. - Excellent written and verbal communication skills. - Strong collaboration with engineering, ML, data science & GTM teams. - Comfortable working with ambiguity and learning quickly in a dynamic startup environment. You'll stand out if you have: - MBA from a Top tier school with at least 2+ years of product management experience B2B/platform PM Experience. - Hands on experience with AI productivity tools. - Experience in a startup or high-growth SaaS environment0- 1 product development experience. - Experience in the Contact Center, Customer Experience, or SaaS domain. Why Join Us? - Join a rocket ship startup with a product-first mindset and one of the most adaptive AI platforms in the CX industry. - Work with a mission-driven, world-class team of engineers, designers, and product leaders from Amazon, Google, Facebook, and Uber. - Help build and shape the infrastructure that powers transformative AI products for some of the largest brands in the world. Compensation: We offer a competitive salary and equity package, standard startup perks, and the opportunity to create real impact in a high-growth AI company.

Level AI - Product Manager - Data & Analytics 

- Are you interested in the next generation of Artificial Intelligence and Natural Language Processing? Then, read on. - Level AI is on a mission to redefine the customer service industry by putting the latest AI/ML advances in the hands of customer care agents so they can solve any customer issues at record speed, creating both happier customers and agents. - Join us in our quest to equip call centers with cutting-edge technologies so that they can put the human back into the customer care experience. - Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. - Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. - Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. - By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. - Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry. The Role. - We are seeking a high-performing B2B marketer with a passion for building new categories and partnering with sales teams to accelerate revenue growth. - As the Growth Marketing Manager, you will drive and optimize all growth metrics from top to bottom of the funnel and in-product growth initiatives. - In this role, you will drive growth marketing campaigns all the way from strategy to launch and scale. - This includes defining the strategy, mobilizing creative agencies, designing a testing plan, executing the campaigns, analyzing results to track campaign success, and optimizing. - You will become a thought leader on multi-channel acquisition campaigns to meet our sales pipeline goals. - You are a strategic and analytical thinker who can break down problems and find solutions. - You are a collaborator who thrives in a highly cross-functional environment. - The ideal candidate is passionate about their career and pushing Level AI to exceed our business goals. - This person is also innately curious about business, technology, and new approaches to B2B revenue growth. Responsibilities: - Partner with sales to create campaigns that drive new sales pipeline and develop a world-class Account Based Marketing strategy. - Leveraging key channels such as digital advertising, web marketing, video, webinars, direct mail, events, field activities, and more. - Understand the persona we are targeting on an intimate level. - Understand the channels and offers that will get that persona to convert. - Set metrics goals for the marketing team and continually optimize with a passion for creative testing. - Inspire our optimistic, hardworking team to build the industry's best performance marketing engine. - Develop content and creativity to support acquisition programs. Skills: - An analytical thinker with operational prowess who loves digging into the numbers. - An empathetic and curious individual who brings a strong point of view and collaborative mindset. - 3+ years in growth marketing roles. - Experience in all traditional marketing tactics and motions (press releases, analyst relations, events, webinars, user groups, SEO, social media, ad campaigns, content syndication etc). - A minimum of 3 years hands-on experience in Demand Generation driving B2B marketing activities with lengthy sales cycles. - Agency or freelance/consulting experience a huge +. - Strong problem-solving and analysis skills, along with solid business acumen. - Demonstrated capacity to manage multiple complex marketing programs at once. - Ability to work across all functions including marketing, product, business development, pre-sales, and post-sales. - Bachelor's degree in business or technology field; Computer Science or Engineering degree is a plus. - This is a remote position and requires availability in PT hours.

Remote

Level AI - Growth Marketing Manager 

Growth Marketing Manager (Noida, Remote) Job Description: Are you interested in the next generation of Artificial Intelligence and Natural Language Processing? Then, read on. Level AI is on a mission to redefine the customer service industry by putting the latest AI/ML advances in the hands of customer care agents so they can solve any customer issues at record speed, creating both happier customers and agents. Join us in our quest to equip call centers with cutting-edge technologies so that they can put the human back into the customer care experience. Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry. The Role: We are seeking a high-performing B2B marketer with a passion for building new categories and partnering with sales teams to accelerate revenue growth. As the Growth Marketing Manager, you will drive and optimize all growth metrics from top to bottom of the funnel and in-product growth initiatives. In this role, you will drive growth marketing campaigns all the way from strategy to launch and scale. This includes defining the strategy, mobilizing creative agencies, designing a testing plan, executing the campaigns, analyzing results to track campaign success, and optimizing. You will become a thought leader on multi-channel acquisition campaigns to meet our sales pipeline goals. You are a strategic and analytical thinker who can break down problems and find solutions. You are a collaborator who thrives in a highly cross-functional environment. The ideal candidate is passionate about their career and pushing Level AI to exceed our business goals. This person is also innately curious about business, technology, and new approaches to B2B revenue growth. Responsibilities: - Partner with sales to create campaigns that drive new sales pipeline and develop a world-class Account Based Marketing strategy. - Leveraging key channels such as digital advertising, web marketing, video, webinars, direct mail, events, field activities, and more. - Understand the persona we are targeting on an intimate level. - Understand the channels and offers that will get that persona to convert. - Set metrics goals for the marketing team and continually optimize with a passion for creative testing. - Inspire our optimistic, hardworking team to build the industrys best performance marketing engine. - Develop content and creativity to support acquisition programs. Skills: - An analytical thinker with operational prowess who loves digging into the numbers. - An empathetic and curious individual who brings a strong point of view and collaborative mindset. - 3+ years in growth marketing roles. - Experience in all traditional marketing tactics and motions (press releases, analyst relations, events, webinars, user groups, SEO, social media, ad campaigns, content syndication etc). - A minimum of 3 years hands-on experience in Demand Generation driving B2B marketing activities with lengthy sales cycles. - Agency or freelance/consulting experience a huge +. - Strong problem-solving and analysis skills, along with solid business acumen. - Demonstrated capacity to manage multiple complex marketing programs at once. - Ability to work across all functions including marketing, product, business development, pre-sales, and post-sales. - Bachelor's degree in business or technology field; Computer Science or Engineering degree is a plus. This is a remote position and requires availability in PT hours.

Are you interested in the next generation of Artificial Intelligence and Natural Language Processing? Then, read on. Level AI is on a mission to redefine the customer service industry by putting the latest AI/ML advances in the hands of customer care agents so they can solve any customer issues at record speed, creating both happier customers and agents. Join us in our quest to equip call centers with cutting-edge technologies so that they can put the human back into the customer care experience. Level AI (https://thelevel.ai/) is a hyper-growth, series C, Silicon Valley-based startup backed by Battery Ventures. Weve assembled a seasoned team with leaders from organizations such as Amazon Alexa, Facebook, Google, Figma, Freshworks, and Medallia, among others. Responsibilities : - Work closely with the product team and articulate crisply and clearly the capabilities, functionalities, and business benefits of our products and solutions in customer-facing material such as datasheets, website landing pages, videos, and sales decks. - Be Level AI expert and thought leader on the customer, the industry trends, and the players in the market. - Become the go-to person for sales, marketing, and customer success teams to understand the ins and outs of our product. - Work closely with the product management team to understand the product roadmap and translate that into marketing strategies: plan and execute on launch plansDevelop product capabilities positioning that differentiates Level AI by understanding customer pain points. - Tailor messaging to persona and test. - Collaborate with sales and customer success teams to develop sales enablement materials including: sales presentations, datasheets, customer testimonials case studies, demo videos, marketing videos and tutorial videos. - Document and keep a tab on market trends and competitive forces. - Partner with the product team to develop the product roadmap. Skills/Competencies: - Passionate about great enterprise software, AI, and product marketing. - Experience in AI, SaaS, Contact Center preferred. - Strategic: understand the space, the customer, and the criticality of his/her role in the organization. - Self-sufficient: can produce customer-facing brochures, landing pages, training videos, and slide presentations with minimal supervision and guidance. - Excellent verbal communicator. Requirements : - Bachelor's degree, Masters degree a plusTop academic achievements. - 4+ years of Product marketing experience in Enterprise Software (experience in SaaS, AI, Contact Center or an early-stage startup environment is a huge plus). - Client-facing experience. - Work portfolio. - Please share your past body of work (e.g., videos, blog, datasheet, white papers, speaking engagement, presentations) as part of your job application. Compensation: We offer market-leading compensation, based on the skill set and aptitude of the candidate.

Anywhere in India/Multiple Locations

Level AI - Senior Product Marketing Manager 

About: - Level AI is a Series C funded Mountain View, CA-based startup innovating in the Voice AI space. - We are backed by top VCs, technologists from Silicon Valley, and industry experts. - We are on a mission to revolutionize the customer sales experience for businesses. - We are innovating in speech AI, NLP/NLU, and information retrieval systems to bring customers and businesses closer to one another. - Our vision is to leverage AI and build tools that transform and elevate businesses. - As our first focus, we have chosen to help contact centers achieve truly high standards through real-time quality assurance and agent assistance. - As one of the critical members of the Level team your work will be new and of the highest impact to shape the future of AI in businesses. - You will directly work with a small experienced team of technologists to identify and solve a new set of problems. - The team has experience from Amazon Alexa, Facebook, and other leading AI organizations. - You will have the freedom to pave a new path to achieve our mission. - Leads important, impactful, time-sensitive efforts to identify new business strategies and opportunities (e. , new business models, growth initiatives, cost reduction strategies). - Manages complex strategic, organizational, and operational initiatives. - Leads end-to-end growth marketing initiatives, including digital campaign strategy, execution, measurement, and optimization. - Conducts market research and competitive analysis to inform go-to-market planning, ICP segmentation, and channel prioritization. - Develops scalable frameworks and automation to drive efficiency and prepare for broader strategic projects. - Partners with business leaders in creating strategic initiatives and securing budgets for plans and projects on a wide range of strategic issues, including risk management and implementation tactics. - Influences management by presenting compelling analyses and recommendations that build the business case for new strategic initiatives. Requirements :. - 4+ years of relevant work experience in business strategy (Experience in technology and SaaS preferred). - MBA or relevant bachelors from top tier colleges. - Hands on experience in B2B growth marketing with familiarity in martech tools is a strong plus - Have an extreme bias towards action.

Level AI - Manager - Strategy & Business Operations - IIM/ISB/MDI/FMS/NIT/IIT 

Apply to 7 Level AI jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Level AI Now! Company Page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Apply to 7 Level AI jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Level AI Now! Comapny page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

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