Relationship Manager - Institutional Clients Location: Bangalore Type: Full-Time About Us We are a fast-moving financial technology firm serving a growing base of institutional clients. Our business spans infrastructure, execution support, and complex client coordination. We're hiring relationship leaders who can own long-term delivery across high-value accounts. Role Overview As a Relationship Manager, you will be responsible for ensuring consistent, responsive, and technically accurate support to institutional clients post-onboarding - you will actively work across internal teams (infra, ops, tech, compliance) to ensure clients' needs are met at a high standard. Key Responsibilities - Serve as the single point of ownership for day-to-day client coordination post-account activation. - Coordinate internal stakeholders to manage client requests involving: - Onboarding workflows - Connectivity requirements - Operational escalations - Service customizations - Track and improve account health metrics including usage, satisfaction, and issue turnaround. - Drive structured internal follow-ups, ensure delivery timelines are met, and provide clear status updates to clients. -Document client-specific workflows, SLAs, and special requirements. Required Qualifications 4-8 years of experience in B2B relationship or account management in: - Brokerage, capital markets, or financial infrastructure - SaaS or API-led fintech - Prior experience managing high-value or regulated clients. - Proven ability to navigate across internal teams (tech, infra, legal/compliance). - Comfortable working with technical products, process dependencies, and client SLAs. - Excellent communication, issue-tracking, and structured problem-solving skills. Preferred (Nice to Have) Exposure to capital markets infra or execution platforms (e.g., onboarding journeys, connectivity, risk flows). Experience at market infra vendors, brokerages, fintechs, or B2B SaaS firms with regulated clients. Familiarity with handling sensitive, high-urgency escalations.

Bangalore

Zanskar Securities - Institutional Relationship Manager 

Job Description for Zanskar Securities - Institutional Relationship Manager  in ZANSKAR TECH PRIVATE LIMITED in  Bangalore for (4-8) years of experience. Apply Now!