Xoxoday - Vice President - Sales/Key Accounts

Description:

Job Title: Vice President of Sales (Key Accounts)

Location: Bengaluru, India (On-site)

Company: Xoxoday

Employment Type: Full-Time

About Xoxoday:

Xoxoday powers rewards, incentives, and loyalty programs for over 5,000 companies worldwide, including globally recognized brands such as Stanley Black & Decker, Mahindra Group, Infosys, Tesco, AT&T, and H&M. With an annual GMV exceeding $1B, and a network of over 250 app integrations (MS Teams, Slack, Salesforce, HubSpot, and more), Xoxoday enables businesses to engage, motivate, and retain their most valuable stakeholders.

Our suite of products supports dealer commissions, sales incentives, influencer programs, employee recognition, and other strategic engagement initiativesdelivering measurable and scalable outcomes. With headquarters across 9 global offices, including the US, Xoxoday offers global support, enterprise-grade security, and flexible pricing models tailored to customer needs.

Role Overview:

- We are seeking a highly experienced and dynamic Vice President of Sales (Key Accounts) to lead our global account management, enterprise sales, and customer success functions. This is a full-time, on-site role based in Bengaluru, requiring regular domestic and international travel.

The ideal candidate is a seasoned enterprise sales leader with a strong understanding of the US B2B and SaaS markets.

- You will be responsible for managing and scaling large global accounts, driving cross-sell and up-sell opportunities, building high-performance sales and customer success teams, and ensuring consistent revenue growth across key customer segments.

- This is a senior leadership role with significant P&L responsibility, strategic ownership, and cross-functional impact.

Key Responsibilities:

Strategic Sales Leadership:

- Lead and manage the global Key Accounts Sales and Customer Success teams to achieve revenue, retention, and expansion targets.

- Develop and execute strategic account plans to strengthen relationships, expand engagement, and maximize customer lifetime value.

- Identify and drive cross-sell and up-sell opportunities across Xoxodays product suite with enterprise clients.

- Own the complete sales cycle for key global accountsfrom qualification to negotiation and closure.

Team Management & Performance:

- Build, mentor, and manage large, high-performance sales and customer success teams across geographies.

- Foster a culture of accountability, ownership, and excellence, ensuring the team performs under high-pressure and dynamic business environments.

- Conduct regular performance reviews, CRM audits, and pipeline forecasts to maintain operational discipline.

Global Account Management:

- Strengthen long-term relationships with CXOs, procurement leaders, and decision-makers across top global accounts.

- Serve as escalation leader for key client concerns, ensuring exceptional customer satisfaction and retention.

- Partner closely with internal teams (Product, Marketing, Finance, Operations) to deliver tailored solutions for enterprise clients.

Revenue Growth & GTM Execution:

- Drive predictable revenue growth through strategic planning, sales execution, and alignment with company GTM initiatives.

- Collaborate with marketing and product teams to refine messaging, pricing, and positioning for enterprise customers.

- Analyze market trends, customer feedback, competitive landscape, and business data to shape sales strategy.

Operational Excellence:

- Ensure CRM hygiene, accurate forecasting, and real-time visibility into team performance and sales pipeline.

- Oversee reporting, dashboards, and analytics to guide decision-making and measure team effectiveness.

- Optimize sales processes, methodologies, and training programs to drive efficiency and consistency across teams.

Cross-Functional Collaboration:

- Work closely with leadership and executive teams to contribute to strategic planning and organizational growth initiatives.

- Align customer success, account management, and sales functions to create a unified customer experience.

- Support global expansion initiatives by identifying opportunities in new regions or sectors.

Qualifications & Requirements:

Experience:

- 10-15 years of experience in B2B enterprise sales, key account management, or strategic sales leadership roles.

- Mandatory experience selling into the USA B2B and/or SaaS market, with a proven understanding of enterprise buying and procurement cycles.

- Demonstrated success in leading large sales teams and driving performance in fast-paced environments.

Skills & Competencies:

- Strong executive presence and the ability to build trust with C-level stakeholders.

- Excellent communication, negotiation, and presentation skills.

- High proficiency in CRM systems (HubSpot, Salesforce, etc.), pipeline management, and sales analytics.

- Exceptional organizational, multitasking, and decision-making abilities.

- Ability to work both independently and collaboratively across complex organizational structures.

Additional Advantages:

- Experience in the loyalty, rewards, or incentives industry is a strong plus.

- Background in scaling sales teams during high-growth phases.

- Entrepreneurial mindset with an ability to thrive in ambiguity and drive results.

Education:

- Bachelors degree in Business, Marketing, Management, or a related discipline.

- MBA preferred (not mandatory).

Why Join Xoxoday?:

- Work with globally recognized brands and enterprise clients.

- Lead high-impact teams at a high-growth, category-leading company.

- Opportunity to influence strategic direction and build global revenue engines.

- Competitive compensation, leadership exposure, and career advancement opportunities.