About the Role:
We are looking for an experienced and proactive Community Manager to lead operations across our co-working, managed, and enterprise office spaces. The ideal candidate will bring a strong background in workspace management, leadership, and client engagement, along with a passion for creating dynamic, member-focused communities.
Key Responsibilities:
- Lead, train, and mentor housekeeping, security, and facility management teams, ensuring adherence to SOPs and service excellence.
- Drive on-ground sales by handling walk-in inquiries and converting leads to clients.
- Build and maintain strong professional relationships with IPCs, DPCs, channel partners, aggregators, and vendors.
- Manage onboarding processes, client orientation, and workspace engagement initiatives.
- Proactively address member concerns, ensuring timely resolution and continuous service enhancement.
- Administer vendor contracts, supervise facility management processes, and drive cost optimization strategies.
- Innovate operational processes through automation and the integration of workplace technologies.
Qualifications:
- Bachelor's degree in Engineering or Hospitality Management (mandatory)
- Minimum 5 years of relevant experience in co-working, managed, or enterprise office environments
Must-Have Skills:
- Deep expertise in facility and vendor management
- Proven record in driving operational efficiency and innovation
- Strong walk-in sales ability and client conversion capabilities
- Excellent relationship-building skills with IPCs, DPCs, partners, and vendors
- Effective communicator with strong problem-solving and organizational capabilities
- Technologically savvy, comfortable with modern workplace tools
- Fluency in Marathi and English (spoken)
Industry Preference: Co-working & Managed Office Spaces
Didn’t find the job appropriate? Report this Job
