Wolters Kluwer - Key Account Manager

Key Account Manager

Responsibilities:

KAM Skills:

- Generating new and managing renewal business from the Pharma market in India with primary focus in assigned territory.

- Create and execute on strategic account plans to develop a healthy pipeline and deliver maximum revenue potential.

- Develop solid, strategic relationships with key decision makers at targeted accounts.

- Conduct compelling product demonstrations that highlight the value of the solutions offer to the customer by addressing their specific pain points (via live presentation or online meeting tools).

- Managing all stages of sales, from prospecting, targeting accounts, following up on leads, making initial contact through to closing the sale.

- Quote & negotiate prices, manage objections, prepare proposals, obtain appropriate approvals, and provide information to customers regarding terms of sales.

Important KRAs:

- Provide support on solution offerings delivered to customers in a timely manner.

- Seek support from marketing teams to drive the right campaigns to support partners.

- Sourcing new sales opportunities through inbound lead follow-up, outbound cold calls.

- Strong curiosity to enable self-learning on content and products available at WK.

- Maintain accurate and complete records in the CRM (SalesForce) system in a timely Manner, Manage and develop sales pipeline, prepare and submit accurate and timely forecasts to ensure achievement of quarterly and annual sales targets.

- Continually stay on top of Market trends, competitors, and sales approaches.

Requirements:

- A minimum of 10 years of work experience, 12 years would be preferred.

- Excellent consultative sales skills with a proven track record of success in the healthcare / digital / software solution sales domain.

- Proven enterprise sales experience of selling complex services / solutions to C-level stakeholders.

- Knowledge of the Pharma market, or experience in selling IT solutions to Pharma is desirable

- Bachelors degree a must, Masters preferred or equal experience.

- Excellent presentation skills including the ability to effectively demonstrate digital products live and via online meeting tools.

- Excellent technical skills including proficiency utilizing the Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).

- Excellent written and verbal communication skills.

- Exceptional communication skills.

- Relentless work ethic and a desire to learn a new skills, develop additional expertise.

- Ability to work in a fast paced, rapidly changing environment.

- Solution-oriented outlook.

- Flexible to travel to customer locations - 70% time is traveling in Mumbai and other metros