- The Consultant LBA for Wolters Kluwer will be responsible for performing Legal Bill Analysis (LBA) in the Legal Bill Analysis Center of Excellence ("LBACOE").

- The Consultant LBA will be responsible for the prompt, accurate and efficient auditing of electronically submitted legal fee and expense invoices submitted by law firms and vendors of our clients.

- The candidate will be responsible for making adjustments to invoice line item entries, where those line item entries violate provisions of the relevant billing guidelines, and documenting the justification for such adjustments.

- The Consultant LBA will provide guidance to business unit partners regarding issues or opportunities within the LBA process.

Essential Responsibilities:

- Efficiently and accurately review legal invoice entries.

- Receive legal bill assignments from the Operations Support Specialist and/or work the intake queue for self-assignments.

- Verify compliance with legal billing guidelines by law firms and vendors submitting invoices.

- Verify the accuracy of the UTBMS task codes (Fee, Activity and Expense codes) applied to invoice line items.

- Document reasons for any adjustments made to invoice line items, identifying the billing guideline violated and the rationale for the amount adjusted.

- Forward the audited legal bill through the review chain as required.

- Communicate and calibrate with Legal Invoice Analyst and Quality Assurance Analyst team members.

- Provide feedback to management on additional calibration opportunities.

- Demonstrated superior ability to review, analyze and evaluate legal fee and cost/expense invoice entries and to exercise discretion and sound judgment when making audit and adjustment decisions.

- Advanced understanding of legal terminology and claims legal situations required.

- When directed by management, support QA Analysts in addressing requests for reconsideration of adjusted amounts submitted by law firms.

- When directed by management, support QA Analysts in conducting the quality assurance review of invoices audited by Legal Invoice Analyst I & II peers, while utilizing SME knowledge in specialized legal practice areas.

- Conduct periodic audit and data analysis to support management in collecting performance metrics for internal use and use with clients and law firms.

- Analyze and condense clients' legal service agreements to produce effective operational tools, meeting and in some cases exceeding customer expectations.

- When directed by management, assist with the creation and updating of various team and department wide standard operating procedures.

- Participate in the training and mentoring of new Legal Invoice Analysts via informal and formal mentorship and training initiatives, both for new client roll outs and for back-filling vacancies on existing client teams.

- Liaise with and provide periodic feedback to CIOX Artificial Intelligence Decision Science team on functionality and improvement of machine learning end-user experience and accuracy.

- Self-motivated with an ability to work independently and with very limited supervision after training.

- Excellent computer skills with the ability to learn the electronic legal bill submission and auditing software.

- Sound command of the English language-grammar, syntax and style -including an understanding of the conventions of punctuation and capitalization.

- Excellent spelling and proofreading skills.

- Effective communication skills ability to obtain information from others and deliver information to others orally and in written form.

- Organizational skills, including the ability to organize work in an orderly fashion conducive to the prompt, efficient review of an appropriate number of legal invoices in a given day or time period.

- Familiarity with common business math and possess appropriate business telephone skills.

Education:

- Minimum: Paralegal Certification or equivalent work experience.

- Bachelor's Degree in legal related discipline and/or equivalent work experience either in-house or with a third-party legal invoice auditing company strongly preferred.

- Minimum Experience: 3 - 5 years of experience in a legal services or legal bill auditing environment,