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Wingify Software Reviews by Employees

About the Role: - We are seeking a proactive and customer-centric Technical Account Manager to join our team. - In this role, you will be the dedicated technical point of contact for assigned customers, ensuring all their queries and issues related to the product are addressed promptly. - You will leverage your technical expertise and customer service skills to build strong relationships, resolve complex issues, and drive product adoption. - This role requires a strong understanding of web technologies and a passion for delivering exceptional customer experiences. Responsibilities: - Serve as the primary technical contact for assigned customers, building and maintaining strong relationships. - Collaborate with Development, QA, and Product Management teams to resolve customer issues and provide feedback for product improvements. - Log and track software defects using our bug tracking system (e. , Jira), ensuring timely resolution. - Collaborate with the Sales and Customer Success teams to ensure seamless customer onboarding and ongoing support. - Professional Competencies: - Strong understanding of web applications, HTML, JavaScript, CSS, and jQuery (mandatory). - Proven experience in supporting enterprise customers and managing technical accounts. - Excellent communication, interpersonal, and problem-solving skills. - Ability to analyze logs and diagnose complex technical issues.

Anywhere in India/Multiple Locations

Wingify -  Technical Account Manager 

Job Description for Wingify -  Technical Account Manager  in Wingify Software Pvt Ltd in  Anywhere in India/Multiple Locations for (2-6) years of experience. Apply Now!