Company Overview:

VML Enterprise Solutions is a leading technology company specializing in providing innovative software solutions and IT services to businesses across various industries. We empower organizations to optimize their operations, enhance customer experiences, and drive growth through cutting-edge technologies and strategic consulting. With a global presence, VML Enterprise Solutions serves a diverse clientele, ranging from Fortune 500 companies to emerging startups.

Role Overview:

As the Head of Testing at VML Enterprise Solutions, you will be responsible for leading and managing the entire testing function, ensuring the delivery of high-quality software products. You will collaborate closely with development teams, product managers, and other stakeholders to define testing strategies, implement automation frameworks, and drive a culture of quality throughout the software development lifecycle. This role directly impacts the reliability and performance of our solutions, ultimately contributing to customer satisfaction and business success.

Key Responsibilities:

Build & Scale:- Recruit top-tier QA talent to build the India team. Manage high-volume, high-pressure hiring cycles and a establish QA Automation hub.

Future-Proofing the Workforce:- Collaborate closely with- Sales and Business Development teams- to understand the sales pipeline and emerging market trends. Translate these insights into training roadmaps to ensure the team is "project-ready" for next-generation work before it arrives.

Talent Development:- Follow and contribury to global engineering career progression frameworks. Foster a culture of continuous learning by coordinating training programs, onboarding graduates, and personally coaching team members.

Global Collaboration:- Act as the primary liaison for the India region within our global community of QA leaders, ensuring alignment with global standards while addressing local operational needs.

Employee Wellbeing:- Balance the drive for high performance with a deep commitment to team wellbeing, proactively managing signs of burnout and ensuring a healthy, sustainable work-life balance for your staff.

Strategic Quality Management

Metrics & KPIs:- Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders.

SDLC Integration:- Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle.

AI Transformation & Technical Excellence

AI Leadership:- Champion the adoption of AI-assisted testing tools and generative AI within the QA workflow. Lead transformation activities to automate test generation, self-healing scripts, and predictive quality analytics.

Automation Strategy:- Lead the design and development of robust, scalable test automation frameworks using modern tools, with a specific focus on- Playwright.

Hands-on Engineering:- Review complex test scenarios and contribute to automation code or framework architecture. You will be expected to guide the team on technical implementation in Java, Python, or JavaScript.

Shift-Left & CI/CD:- Support project teams in integrating quality gates within deployment pipelines and drive the adoption of "Shift-Left" testing principles.

Strategic Quality Management:

Metrics & KPIs:- Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders.

SDLC Integration:- Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle.

Infrastructure & Data:- Oversee test environment management, data management strategies, and ensure the infrastructure supports rigorous performance and security testing.

Client Delivery Assurance: Act as the senior escalation point for critical project quality issues. Build relationships with global account leads to ensure Indian based delivery teams are meeting client expectations and strictly adhering to any SLAs

Required Skillset:

Extensive QA Leadership & Team Scaling:- Proven extensive experience in Quality Assurance, leading and managing teams, with a track record of building and scaling QA teams from small to medium sizes (including graduate intake and senior hires).

Comprehensive Technical QA Expertise:- Strong hands-on proficiency in test automation frameworks (Java, Python, JavaScript), deep understanding of Functional, API, Performance (JMeter, k6), and Security testing fundamentals.

Modern QA Tooling & CI/CD Mastery: Experience with Playwright is highly desirable, along with proficiency in modern CI/CD tools (Jenkins, GitHub Actions, GitLab CI).

E-commerce/Retail Domain Expertise:- Understanding of complex buying journeys within E-commerce/Retail domains, with experience using platforms like Shopify, Adobe Commerce, SFCC, or CommerceTools.

Strategic Business & Commercial Acumen:- Ability to analyse business trends, sales pipelines, and commercial impact to forecast skill requirements, drive proactive team upskilling, and strategically prepare teams for future sales initiatives.

AI Transformation & Empowerment:- Proven experience with AI transformation activities and a passion for empowering teams to effectively utilize AI tools in daily workflows.

Adaptable, Resilient & Results-Oriented:- Comfortable with frequent context switching, adept at managing ambiguity in a fast-paced environment, and capable of handling demanding hiring targets and delivery deadlines.

Exceptional Communication & Stakeholder Management:- Excellent verbal and written communication skills, capable of clearly explaining complex technical quality risks to non-technical stakeholders.

High Emotional Intelligence & Relationship Building:- Possesses high emotional intelligence, fostering deep trust and strong relationships across cultural boundaries as an approachable, empathetic listener.

Vibrant Team & Tech Community Builder:- Actively fosters a vibrant internal engineering culture (organizing Hackathons, Guilds, Lunch & Learns) and a strong sense of community within a distributed workforce through team bonding and celebrating successes.