Vice president P2P (20-30 yrs)

- Executive leadership for end-to-end PTP operations (Accounts Payable, Travel & Expense, Vendor Reconciliation, PR-to-PO) for a high-volume client.

- Own and optimize PTP performance with clear goals, metrics, and accountability for timely, accurate processing and superior stakeholder satisfaction.

- Lead a large, cross-functional team (400+ FTEs), shaping capacity planning, workload management, and bottleneck resolution.

- Drive continuous improvement across the PTP value stream through process, system, and automation initiatives; fuel a culture of innovation and efficiency.

- Establish and monitor performance dashboards; ensure quality of notes, follow-up cadence, call quality, account penetration, and invoice payment metrics.

- Oversee internal audits, risk management, and controls; promote transparency and accountability across the PTP landscape.

- Develop and execute resource forecasting based on volume projections and available talent; align with business objectives.

- Implement and refine collection strategies to minimize erroneous payments and maximize productivity.

- Build and sustain strong relationships with key stakeholders; lead regular engagements to resolve complex operational issues.

- Lead end-to-end process improvements, maintaining standardized processes and adherence to internal/external guidelines.

- Spearhead governance, program/portfolio management, and risk mitigation within PTP initiatives.

- Champion Lean, Six Sigma, and automation methodologies to drive measurable impact.

- Attract, onboard, and retain top talent; foster a positive, high-performance, inclusive work environment.

- Develop talent through coaching, mentorship, and structured performance development plans; conduct regular 1:1s and performance reviews.

- Ensure accuracy and completeness of published reports; communicate cash and collection goals to the organization.

- Represent PTP in the extended leadership team; collaborate cross-functionally with other shared services and business units.

- Qualifications : 12+ years in PTP/Shared Services with progressive leadership; proven scale with large teams; deep SME in AP, T&E, Vendor Reconciliation, PR-to-PO; strong program governance, risk management, and stakeholder management; experience with process improvement methodologies (Lean, Six Sigma) and automation; Bachelors degree required; advanced degree or professional certifications (PMP, CFM) a plus.