Vice President - Key Account Management - IT Infrastructure Services - BFSI Sector

We are seeking a seasoned and strategic Portfolio Growth Leader to head a large enterprise portfolio spanning BFSI clients and IT Infrastructure, Automation, and Analytics services. This is a high-impact revenue ownership role responsible for portfolio expansion, revenue protection, and executive relationship management across strategic accounts.

This is not a traditional account management role. We are looking for a leader with proven experience managing large multi-service portfolios, delivering measurable YoY growth, and leading multi-account teams with strong governance discipline.

Key Responsibilities

Portfolio Revenue Ownership

- Own and grow a - 150-300 Cr+ enterprise portfolio (BFSI-led with IT Infra, Automation & Analytics services)

- Deliver 15-20% YoY growth through cross-sell and up-sell initiatives

- Protect revenue at risk and lead renewal strategies

Strategic Account Leadership

- Lead and mentor 10+ Key/Strategic Account Managers

- Establish structured governance and performance cadence

- Implement dashboard-driven portfolio tracking

CXO & Client Engagement

- Executive sponsor for strategic enterprise/BFSI accounts

- Build long-term CXO relationships

- Lead commercial negotiations and large deals

- Growth & Expansion Strategy

- Define account growth blueprints and segmentation models

- Drive margin and portfolio mix improvement

- Develop competitive and renewal defense strategies

Cross-Functional Collaboration

- Partner with delivery, pre-sales, product, and solutions teams

- Ensure multi-service solution alignment and execution

- Monitor account health and performance metrics

Experience & Qualifications

- 15-20 years in enterprise/BFSI strategic account or portfolio leadership

- 3-5+ years leading multi-account portfolios

- Managed - 150-300 Cr+ portfolio with growth outcomes

- Strong IT services exposure (Infra, Digital, Automation, Analytics, Apps)

- Deep BFSI industry understanding

- MBA or equivalent

- CRM proficiency (Salesforce/Zoho)