Confidential Job Posting
This role is from a verified company that prefers not to disclose its name at this stage. Learn More
Experience : 20-25 years
Role Description
We are seeking a forward-thinking and transformation-focused Leader of Content Operations to lead the modernization of content strategy and delivery across the Pharmaceutical and Healthcare sectors. This executive role will spearhead the integration of AI technologies, automation, and modular content frameworks to drive operational excellence, regulatory compliance, and personalized stakeholder engagement. The ideal candidate will be a strategic leader with deep industry expertise and a passion for digital innovation.
- Lead the evolution of content operations through AI-powered solutions, automation, and data-driven decision making.
- Implement AI tools for content creation, tagging, metadata enrichment, and predictive performance analytics.
- Align content operations with the strategic goals of pharmaceutical brands, therapeutic areas, and patient engagement initiatives.
- Ensure all content adheres to FDA, EMA, HIPAA, and other global regulatory standards.
- Build and lead a high-performing team of content operations professionals, including strategists, technologists, and project managers.
- Define and monitor KPIs to assess content effectiveness, operational efficiency, and business impact.
- Use AI-driven insights to continuously optimize content strategies and stakeholder engagement.
- Develop and execute a transformation roadmap that aligns content operations with broader digital, commercial, and medical strategies.
- 20+ overall years of Experience with 10+ years of experience in content operations, with significant leadership experience in the pharmaceutical or healthcare industry.
- Proven success in leading digital transformation initiatives, especially involving AI and automation.
- Deep understanding of regulatory environments and compliance standards (FDA, EMA, HIPAA).
- Experience with enterprise content platforms (e.g., Veeva Vault Promo Mats, Adobe Experience Manager, DAM systems).
- Strong leadership, communication, and stakeholder management skills.
- Bachelor's degree required; advanced degree in Life Sciences, Communications, Business, or Digital Innovation preferred.
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