V-Mart Retail - Assistant Manager/Deputy Manager - eCommerce Operations - Key Accounts

Job Description :

Role : AM/DM - E Commerce Operations (Key Accounts)

Strategic Partnership Development :

- Identify, evaluate, and onboard strategic B2B marketplace partners (Flipkart, Zepto, Myntra, etc.).

- Develop comprehensive go-to-market strategies for each marketplace platform.

- Negotiate partnership terms, commission structures, and service level agreements.

- Create marketplace-specific business plans with revenue targets and growth milestones.

Account Management Excellence :

- Build and maintain relationships with Marketplace buying and procurement teams.

- Serve as primary point of contact for top-tier B2B clients across marketplace channels.

- Develop account penetration strategies to maximize brand share in category specifics.

- Conduct regular business reviews with key stakeholders to ensure satisfaction and identify growth opportunities.

Revenue Growth & Performance Management :

- Own P&L responsibility for B2B marketplace business segment.

- Achieve quarterly and annual revenue targets through strategic account expansion.

- Monitor key metrics including GMV, conversion rates, average order values, and customer acquisition costs.

- Implement pricing strategies and promotional campaigns to drive marketplace performance.

Cross-functional Leadership :

- Collaborate with product teams to develop B2B-specific features and capabilities.

- Work with operations to ensure seamless order fulfillment and customer experience.

- Partner with marketing to create targeted B2B campaigns.

- Coordinate with finance for contract negotiations, credit approvals, and payment terms.

Market Intelligence & Strategy :

- Conduct competitive analysis and market research to identify trends and opportunities.

- Provide insights on B2B customer behavior, preferences, and purchasing patterns.

- Develop category strategies based on marketplace dynamics and customer needs.

- Present regular reports to executive leadership on business performance and strategic recommendations.