Univariety - Strategic Key Accounts Manager - B2B SaaS

We're hiring a Key Account Manager - B2B SaaS to drive post-sales engagement, renewals, retention, and revenue expansion across enterprise and mid-market clients.

If you understand SaaS metrics, manage CXO relationships, and grow ARR within existing accounts - this role is built for you.

What You'll Own:

- End-to-end Post-Sales Account Management

- Customer Success & Lifecycle Management

- Renewals, Upsell, Cross-sell, Expansion Revenue

- Driving Net Revenue Retention (NRR), ARR Growth, Low Churn

- Quarterly Business Reviews (QBRs) with senior stakeholders

- Executive-level client engagement

- Commercial negotiations & contract renewals

- Cross-functional alignment with Sales, Product & Support.

Must-Have Experience:

- 3+ years in B2B SaaS / Enterprise SaaS / Technology Account Management

- Proven track record of managing high-value revenue portfolios

- Experience with CRM tools (Salesforce / HubSpot / Zoho)

- Strong stakeholder & CXO relationship management skills