Unit Head - Reconciliation

Job Summary:

The Unit Head Reconciliation (CPC Reconciliation) will be responsible for leading the Central Processing Centre (CPC) Reconciliation function, ensuring accurate and timely reconciliation of liability and digital payment products, strengthening financial controls, managing exceptions, and driving operational efficiency across payment channels.

Key Responsibilities:

1. Reconciliation & Controls:

- Oversee daily reconciliation of liability and digital products within defined timelines.

- Ensure accurate understanding and monitoring of GL entries, accounting flows, and control mechanisms.

- Identify, investigate, and resolve reconciliation breaks/exceptions promptly.

- Strengthen internal controls to mitigate financial and operational risks.

2. Digital Products Management:

- Manage reconciliation processes for digital payment channels including:

1. UPI

2. IMPS

3. NEFT

4. RTGS

5. Debit Cards

6. POS

7. AEPS

8. BBPS

9. ATM transactions

- Ensure compliance with regulatory and internal guidelines across all digital channels.

3. Process Improvement & Strategy:

- Formulate and implement strategies to enhance reconciliation efficiency and system utilization.

- Drive automation initiatives and cost optimization within the reconciliation framework.

- Continuously review processes to improve accuracy and turnaround time.

4. Financial & Vendor Management:

- Ensure validation and timely payout of monthly invoices to channel partners.

- Monitor financial impact of reconciliation gaps and ensure corrective action.

5. Stakeholder Management:

- Coordinate effectively with Finance, IT, Operations, Business, Audit, and other key stakeholders.

- Support internal and external audits by ensuring documentation and compliance adherence.

6. Reporting & MIS:

- Prepare periodic MIS reports, dashboards, and executive summaries for senior management.

- Present reconciliation status, key risks, exceptions, and resolution updates.

7. Team Leadership:

- Lead and manage the CPC reconciliation team.

- Set performance goals, monitor deliverables, and ensure capability development of team members.

Required Skills:

- Bachelors degree in Finance, Accounting, Commerce, or related field (CA/MBA preferred).

- 10-15 years of banking experience, preferably in reconciliation, digital payments, or liability operations.

- Strong knowledge of GL accounting, banking systems, and regulatory requirements.

- Prior experience in team handling and stakeholder management.

- High level of integrity and compliance orientation.