Tripearltech - Business Development Manager - ERP

Who We're Looking For:

- You're someone who's been in the trenches-leading teams, winning deals, managing delivery, and building client trust.

- You have 8+ years of experience in the IT services space, and you understand the nuances of both domestic and international markets.

- You're equally comfortable discussing technical architecture, business strategy, and team dynamics.

Key Responsibilities:

- Strategic & Business Leadership.

- Define and drive the company's growth roadmap across service lines and geographies.

- Identify new markets, service opportunities, and strategic partnerships.

- Represent the company in high-stakes client meetings, industry events, and strategic forums.

- Sales & Client Engagement.

- Lead business development efforts across domestic and international markets.

- Build and maintain long-term relationships with key clients and stakeholders.

- Oversee proposal creation, pricing strategies, and contract negotiations.

- Delivery & Operations

- Ensure successful delivery of projects with a focus on quality, timelines, and client satisfaction.

- Collaborate with technical and functional teams to optimize delivery models.

- Monitor KPIs across departments and drive continuous improvement.

- Team & Culture Building - Inspire and mentor cross-functional teams across sales, delivery, and support.

- Foster a culture of ownership, innovation, and collaboration.

- Lead with empathy, clarity, and accountability.

Minimum Required Skill Set:

Technical Skills:

- Understanding of enterprise technologies like Microsoft Dynamics 365 (ERP/CRM), Azure, Power Platform, and modern web/mobile stacks.

- Familiarity with cloud architecture, integration frameworks, and data analytics platforms.

- Ability to translate business needs into technical solutions and vice versa.

Functional Skills:

- Strong grasp of business processes across industries ( manufacturing, retail, services).

- Experience in solutioning, scoping, and managing complex IT projects.

- Ability to align technology with business outcomes.

- Management & Leadership Skills.

- Proven experience in P&L ownership, budgeting, and strategic planning.

- Excellent communication, negotiation, and stakeholder management skills.

- Experience in leading diverse teams and managing cross-border operations.