About Tracxn

Tracxn is a leading market intelligence platform for private company data, serving Venture Capital Funds, Private Equity Firms, Investment Banks, Corporates, and the broader global startup ecosystem. With a strong global footprint, Tracxn tracks millions of companies across various sectors to provide deep insights and help clients make data-driven decisions.

Role Summary

We're looking for an AVP - Business Strategy and Operations for our Sales vertical. You'll be responsible for end-to-end ownership of the business, including revenue, customer engagement, and retention. This is a leadership role where you'll define strategy, drive execution, and lead cross-functional teams to achieve growth.

Key Responsibilities

Business Ownership & Strategy

- Own the P&L (profit and loss) for your vertical and deliver growth.

- Define go-to-market strategy, customer segments, and value propositions.

- Create quarterly and annual business plans aligned with company goals.

- Work with Product & Marketing to shape pricing, packaging, and positioning.

Sales & Expansion

- Drive end-to-end sales: outbound targeting - closure.

- Set and achieve sales targets; grow pipeline and improve conversion rates.

- Work with Sales Enablement on onboarding, training, and sales tools.

- Identify cross-sell and upsell opportunities within existing accounts.

Customer Engagement & Retention

- Lead Customer Success and Account Management teams.

- Ensure smooth onboarding, adoption, and long-term value delivery.

- Build strong executive-level client relationships to drive renewals and expansion.

Team Leadership & Collaboration

- Lead a team of Sales Managers, CSMs, Renewal Managers, and Analysts.

- Build a performance-driven culture with clear accountability.

- Partner with Product & Tech teams to share customer needs and close gaps.

Process & Metrics

- Own weekly reviews on sales, success, and renewals across the vertical.

- Set up dashboards and reports to track business KPIs and customer health.

- Use data to run experiments, improve ROI, and inform strategic shifts.

What We're Looking For?

- 6 - 10 years of experience in business strategy, P&L ownership, or sales leadership.

- Proven experience managing cross-functional teams (Sales, CS, Renewals).

- Experience in SaaS or enterprise sales is strongly preferred.

- Data-driven mindset; strong analytical and decision-making skills.

- Excellent communication and stakeholder management skills.

Why Join Tracxn?

- Run your vertical like a standalone business with full ownership.

- Drive measurable impact at a fast-growing global SaaS company.

- Work closely with the Founders and Leadership on strategic initiatives.

- Transparent, merit-driven culture with a strong focus on performance.

- Accelerated career growth and opportunity to lead a high-performing team.