TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we're a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

This role is open for Mumbai and Bangalore Location.

Key Responsibilities:

- Provide day-to-day leadership and management that mirrors the mission and core values of TMF Group.

- Set goals, objectives and strategies for the department and its growth;

- Work with management team to ensure efficient and effective cooperation across different divisions; Supervise and coach Managers & staff;

- Analyze client demands, translate into solutions, and maintain relationships with clients (i.e. decision makers);

- Ensure services & timely delivery of tasks as per agreement with clients;

- Develop new business opportunities in line with company objectives. Attend conference and seminars for networking and development purposes;

- Analyze new market opportunities, also opportunities for cross-selling of TMF services;

- Spearhead the development, communication and implementation of effective growth strategies and processes.

- Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel, designed to accommodate the rapid growth objectives of our organization.

- Build and implement project plans with Service Lines team to review pricing and fee schedules to ensure TMF Group remains appropriately and competitively priced in line with Group guidelines and parameters.

- Provide on-going support to the Service Lines in developing and implementing plans that support department driven change and improvements for overall business improvement initiatives.

- Continually identify and act, in collaboration with the Service Lines on new ways to improve efficiency of client administration work in order to increase profitability of TMF business and ensure Clients Service Level Agreements are being met and maintained.

- Motivate and lead a high performance management team; provide mentoring as a cornerstone to the management career development program.

- Foster a performance-oriented, accountable environment within the company.

- Work with HR on recruitment activities, performance review & employee relations matters.

- Develop productive relationship with HR to support success of on-going country initiatives, reduce staff turnover & provide opportunities for employee development.

Key Requirements:

- Strong leadership ability to drive day- to- day operations in alignment with TMF Group's mission and values.

- Proven experience in setting departmental goals, growth strategies, and operational plans.

- Ability to collaborate effectively with cross- functional teams to ensure seamless service delivery.

- Competence in supervising, coaching, and developing managers and staff.

- Strong client relationship skills with the ability to understand client needs and propose solutions.

- Commitment to timely, quality service delivery as per client agreements.

- Business development mindset with capability to identify new opportunities and cross- sell services.

- Experience in developing and executing growth strategies, operational processes, and pricing reviews.

- Ability to drive efficiency, improve workflows, and support change initiatives across service lines.

- Strong team - building skills, fostering performance, accountability, and employee development.

- Experience partnering with HR on recruitment, performance management, and employee relations.