Learning & Development Support

Health & Wellness Support

Transport / Travel Support

Free Meal

Performance Bonus

Relocation Assistance

Generous & Flexible Leaves

ESOPs / Stock Options

TP Reviews by Employees

Customer Care Executive

Customer Service Executive

Customer Service Associate

Customer Support Executive

Quality Analyst

Team Lead

Analyst

Senior Customer Service Executive

Technical Support Executive

Assistant Manager

Senior Executive

Executive

Team Lead Operations

Senior Analyst

Customer Support Associate

Customer Service Representative

Senior Customer Service Associate

Operations Executive

C.S.A

Agent

Graphic Designer

Technical Support Engineer

Associate

Senior Associate

Digital Officer

Sales Executive

BPO Executive

CSR Executive

Management Consultant

Telecaller

Data Analyst

Graphic Artist

Trainer

Process Associate

Senior Graphic Designer

Content Moderator

HR Executive

MIS Executive

Process Trainer

Store Manager

Operations Manager

Data Entry Operator

Back Office Executive

Customer Executive

Management Trainee

AML Analyst

Cce Executive

Assistant Manager Customer Care

Advisor

Assistant Manager Operations

Relationship Manager

Senior Customer Support Executive

Technical Support Associate

Team Manager

Chat Support Executive

Telecalling Executive

Audit Executive

Voice Process Executive

Real Time Analyst

Executive Accountant

Customer Care Associate

Desktop Support Engineer

Senior Process Associate

Processing Executive

Accounts Manager

Software Developer

Relationship Executive

Business Analyst

Customer Service Advisor

Operations Associate

Csa Analyst

B.P.O

Senior Customer Service Representative

Medical Coder

Data Entry Specialist

Senior Customer Executive

Business Development Executive

Seller Support Associate

Manager HRD

Customer Service Associate (Csa)

Customer Service

Seller Support Executive

Supervisor

BPO Associate

Executive Operator

Senior Travel Counsellor

Wfm Real Time Analyst

Java Developer

Customer Service Agent

Verifier

Manufacturing Engineer

Collections Executive

Senior Executive Operations

Senior MIS Executive

Sr. CSE

Senior Quality Analyst

Customer Success Associate

Fraud Analyst

Role: Business Process Re-Engineering (UK SHIFT) Key Skills: 1. Certified or trained lean Six Sigma Black Belt/ Green Belt on or before 2018 2. Must have in-depth knowledge of Business Process Mapping and Modeling, Digital Transformation Levers 3. Bachelors or higher education degree with overall 5-10 years of experience with 2-3 years of experience in two or more of the following areas- Business Process Re-engineering, Transformation, Lean Six Sigma, Learning & Program Management 4. Possesses outstanding analytic and problem-solving skills as well as a strong ability to dissect up from business requirements and realize true business need in order to identify opportunities. 5. Excellent communication skills and exposure to International assignments and/or client engagement with the ability to communicate at all levels. 6. Excellent writing and reporting skills in order to transpire the conversations and the current working procedures into a documented business process. 7. Analytical bend of mind in order to understand the business needs and the workflow of the management and the administration tasks. 8. Contact center experience is an add on. Job Description: The candidate will need to understand & comprehend client requirements and ensure the project is completed on time and within budget. Key responsibilities include: - Support project initiatives, including identifying and analyzing preliminary business needs, business processes - Participate in due diligence to identify processes and document SOP and draw process maps as per BPMN standards - Create and Analyze "AS IS" Workflows. Create and Analyze "TO BE" Workflows. - Ability to create, execute, and maintain an "AS IS" to "TO BE" Roadmap. - Re-Design Business Processes. - Document and Present Business Processes. - Create and Analyze Business Strategies. - Create and Analyze Process Maps. - Identify Process Improvements opportunities. - Understand critical business and information technology risks. - Demonstrate advanced understanding of business processes, internal control risk management, IT controls, and related standards. - Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement. Identify opportunities for improvement and bottlenecks through waste analysis and consistency analysis. Analyze incoming work/demand and workload allocation methods.

Gurgaon/Gurugram

Teleperformance - Business Process Re-engineering Role 

Job Description for Teleperformance - Business Process Re-engineering Role  in TP in  Gurgaon/Gurugram for (5-10) years of experience. Apply Now!

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