Tata Motors Finance - Sales Manager

Role Description:

This is a full-time, on-site role for an experienced and dynamic Sales Manager based in Faridabad. The Sales Manager will be instrumental in driving the sales of Tata Motors Finance's diverse range of financial products. This pivotal role involves actively managing and nurturing robust client relationships, formulating and executing effective sales strategies, and consistently achieving ambitious sales targets.

Beyond individual sales performance, the Sales Manager will be responsible for leading, motivating, and developing a high-performing sales team. Key responsibilities also include conducting insightful market research, proactively identifying new business opportunities, and ensuring the highest levels of customer satisfaction throughout the sales journey.

Key Responsibilities:

Sales Strategy & Execution:

- Drive aggressive sales growth within the designated territory, identifying and capitalizing on market opportunities.

- Monitor sales performance closely, analyze trends, and adapt strategies as needed to ensure continuous achievement of targets.

Team Leadership & Management:

- Set clear performance objectives for the sales team, conduct regular performance reviews, and provide constructive feedback and coaching.

- Lead by example, demonstrating strong sales acumen and ethical conduct.

Client Relationship Management:

- Act as a primary point of contact for customer queries, concerns, and escalations, resolving issues promptly and effectively.

- Identify opportunities for cross-selling and up-selling additional financial products to existing clients.

Market Research & Business Development:

- Proactively identify and pursue new business opportunities, expanding TMF's market reach and customer base.

- Develop and implement strategies to penetrate new segments and geographies.

Reporting & Analysis:

- Utilize CRM software to track sales activities, manage customer data, and generate insightful reports.

- Analyze sales data to identify areas for improvement and optimize sales processes.

Compliance & Operations:

- Collaborate with internal teams (e.g., credit, operations, marketing) to ensure seamless customer experience and efficient processing of applications.

Qualifications:

Experience:

- Prior experience in the financial services or automotive industry is a significant advantage.

Leadership & Team Management:

- Excellent team management skills, including coaching, mentoring, and performance evaluation.

Communication & Interpersonal Skills:

- Outstanding interpersonal skills, capable of building rapport and strong relationships with clients, team members, and stakeholders.

Strategic & Analytical Skills:

- Strong analytical skills for conducting market research, identifying trends, and making data-driven decisions.

Technical Proficiency:

- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for reporting and presentations.

Education:

Work Style:

- Highly organized, results-oriented, and capable of managing multiple priorities in a fast-paced environment.

Why Join Tata Motors Finance?

- Impactful Role: Play a crucial role in empowering customers to achieve their dream of vehicle ownership.

- Growth Opportunities: Work in a dynamic environment with ample opportunities for professional growth and career advancement.

- Innovation: Contribute to a company that is committed to leveraging cutting-edge technology in its operations.

- Strong Values: Be part of an organization driven by core values of Integrity, Excellence, Care & Concern, Creativity & Innovation, and Commitment.

- Comprehensive Product Portfolio: Work with a diverse range of financial products, broadening your expertise.

- Competitive Compensation: Receive a competitive compensation package and benefits.