Supply Chain Management Role - Operations

Key Responsibilities:

- Provide functional support for D365 FO modules covering Inventory, Procurement & Sourcing, Product Information Management, and asset management.

- Address incidents and functional issues in supply chain domains, performing triage and system resolution.

- Participate in configuration and validation of asset management (maintenance scheduling, work orders, asset tracking).

- Collaborate with finance and technical teams to resolve integration issues (PO automation, ACH/banking interfaces).

- Document solutions, system changes, and contribute to support runbooks and playbooks.

- Optimize and streamline supply chain workflows in D365 FO for improved business impact.

- Facilitate knowledge transfer, training, and process walk-throughs for new team members.

- Support quarterly upgrade testing and post-upgrade process validation.

Qualifications & Skills:.

- 6 - 8 years' experience implementing or supporting Dynamics 365 Supply Chain Management modules; D365 certification a plus.

- Familiarity with inventory flow, procurement, asset management, and ERP incident management.

- Ability to synthesize complex issues and recommend effective process improvements.

- Experience in documentation and operational reporting.

- Exceptional communication and collaboration skills within cross-functional teams.