Strategic Account Manager - IT

Role Overview:

The Senior Strategic Account Manager acts as the single owner of the client relationship and revenue for a limited number of strategically important global or enterprise accounts. As the orchestrator, this role aligns internal specialists to client outcomes to drive long-term account growth. This position is aligned to a specific geography (Country, Region, or Worldwide) and industry.

Key Responsibilities:

- Relationship & Revenue Ownership: Serve as the single point of contact for the full client relationship and all revenue streams for a select portfolio of strategic accounts.

- Strategic Sales Planning: Own the end-to-end account strategy, including multi-year account planning, pipeline strategy, and revenue forecasting.

- Cross-Functional Orchestration: Lead and orchestrate the account team across specialists and business units to deliver integrated, enterprise-wide sales solutions.

- Portfolio Growth: Drive portfolio selling across the full platform by aligning client priorities with company capabilities.

- Complex Sales Leadership: Lead complex, long-cycle sales engagements and act as the strategic advisor and executive relationship leader for assigned clients.

- Performance Reporting: Provide regular, structured updates to senior sales and operations leadership regarding account performance, financial outlook, risks, and opportunities.