
Job Responsibilities :
- Partner with Mortgage Specialists to manage the end-to-end mortgage pipeline, including but not limited to : submitting applications, amendments, collect material information for processing and underwriting and provide post funding support.
- Respond to all inquiries on any and all applications in pipeline promptly.
- Ensure all service-level agreement processes and deadlines are met in compliance and within the code of conduct
- Coordinate with Mortgage Operations to ensure all requirements for home owner's insurance, title contacts, ownership structure, power of attorney and legal entity documents are accurately completed in a timely manner.
- Support the underwriting development process by researching and answering underwriting inquiries
- Own and operate the mortgage pipeline independently
- Assist in portfolio maintenance by monitoring covenants, insurance renewals, maturing loans, and general client inquiries
- Partner with senior Mortgage Specialists, Client Advisors and Lending Solutions on all residential real estate transactions or queries
- Drive continuous improvement initiatives to enhance operational efficiency and client satisfaction
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