Senior Quality Manager - QMS - Software/Hardware/Firmware

Key requirements:

- Strong practical experience defining, implementing, and improving QMS across software, hardware, firmware, and product development environments.

Deep understanding of Quality fundamentals, including:

1. Quality planning

2. Quality KPIs and metrics

3. Defect prevention

4. Root Cause Analysis (RCA)

5. Corrective and Preventive Actions (CAPA)

6. Continuous Improvement programs

- Experience driving quality culture and quality transformation across engineering teams.

Strong knowledge of Agile and Scrum methodologies, including:

1. Definition of Ready (DoR)

2. Definition of Done (DoD)

3. Stage-gate quality reviews

4. Agile quality practices throughout the SDLC

- Experience working independently and leading quality initiatives/programs with minimal supervision.

- Strong communication skills with the ability to provide concise, structured responses and effectively influence stakeholders.

- Experience supporting fast-paced product organizations and dealing with ambiguity.

Preferred:

- Experience with software, hardware, and firmware development processes.

- Experience handling customer-facing quality issues, field incidents, containment actions, and corrective actions.

- Six Sigma and process improvement experience.