Position Details Position Title: Senior Manager - Legal Operations Industry: Legal Services / Legal Process Outsourcing (LPO) Experience: 12-15 years Location: Pune / Mohali - Work Schedule: 5 days a week | Afternoon / Evening shifts Client Geography: Primarily US Position Summary: - The Sr. Manager plays a pivotal role in leading delivery teams, ensuring high-quality execution of client projects, maintaining compliance with global legal standards, and nurturing client relationships - This role demands a strong foundation in legal concepts, managerial skills, attention to detail, and a service-driven mindset to meet the evolving demands of international legal clients Key Responsibilities: Delivery and Project Management: - Manage and supervise the end-to-end delivery of legal support services - Handle litigation support services in US litigation with focus on personal injury, insurance defense, tort, and workers' compensation - Maintain quality deliverables by ensuring accuracy, completeness, and adherence to client expectations and legal standards - Develop project plans, allocate resources, and monitor progress to ensure timely and cost-effective delivery - Address and resolve delivery-related issues and client escalations proactively - Create reporting trackers, dashboards, baseline metrics, and track SLAs agreed with clients People and Performance Management: - Lead, mentor, and coach legal associates and senior associates - Monitor team performance, identify training needs, and implement performance improvement strategies - Conduct knowledge-sharing sessions, upskilling initiatives, and career development support Operational and Strategic Initiatives: - Assist the Delivery Head in strategic planning, process optimization, and resource management - Collaborate with business development teams on proposals, RFPs, client presentations, and proof-of-concept projects - Support implementation of legal tech tools and process automation initiatives Qualifications & Experience: - LL.B. (mandatory) from a recognized law school; LL.M preferred - 15 years of experience in legal services with 10+ years in a supervisory or client-facing role in an LPO - Exposure to U.S., U.K., or other common law jurisdictions is highly desirable Key Skills & Competencies: - Excellent legal drafting, analytical, and interpretation skills - Strong command of legal research databases (e.g., Westlaw, LexisNexis) - Familiarity with case management software such as ActionStep, Clio, Practice Panther - Exceptional written and verbal communication skills for interaction with global clients - Proven ability to lead teams, manage multiple priorities, and work under pressure - High standards of professional ethics, confidentiality, and integrity

Pune

Mohali

Punjab

Senior Manager - Legal Operations - LLB/LLM 

Job Description for Senior Manager - Legal Operations - LLB/LLM  in Positive Vibes Consulting Private Limited in  Pune Mohali Punjab for (12-15) years of experience. Apply Now!