Senior Manager Learning & Development

Span of Control: Plan L&D Roadmap and simultaneously own the execution - diagnose a Learning Need, design Content to Facilitating Sessions, manage Implementation and evaluate Impact.

Qualification: MBA (HR) from a Tier I institute.

Reporting to: Executive Director - Learning & Development.

Post Qualification Experience: Overall, 8-10 years HR, with at least 4 years exclusively in Learning & Development CoE.

Location: Lower Parel, Mumbai.

The Role:

We are looking for an accomplished and highly driven Learning & Development professional to join the Firm as Senior Manager Learning & Development.

The role requires a strong combination of Learning Design, Programme Management, Facilitation and Stakeholder Engagement. The successful candidate will work closely with Partners, Business Leaders, HR and other internal teams to identify Capability-Building priorities and translate them into relevant, practical and high-quality learning interventions.

This is a hands-on role for someone who can think strategically while taking end-to-end ownership of executionfrom diagnosing a learning need and designing content to facilitating sessions, managing implementation and evaluating impact.

Job Responsibilities:

1. Learning Needs and Programme Design:

- Partner with business leaders, partners, HRBPs and other stakeholders to identify individual, team and organisational capability needs.

- Analyse performance feedback, business priorities and talent data to distinguish genuine learning needs from broader performance or organisational issues.

- Translate identified needs into structured learning journeys, workshops and development initiatives for professionals at different career stages.

- Apply sound instructional-design and adult-learning principles to create relevant, practical and engaging learning experiences.

- Design and develop high-quality presentations, facilitator guides, participant materials, toolkits, case studies, simulations and other learning resources.

- Adapt external frameworks and content to suit the context, culture and requirements of a professional-services firm.

2. Facilitation and Learning Delivery:

- Independently facilitate behavioural skills programmes in areas such as communication, feedback, time/ people management, collaboration and personal effectiveness.

- Deliver sessions with confidence and credibility to varied audiences, including lawyers and allied professionals.

- Support internal subject-matter experts and leaders in structuring and delivering effective learning sessions.

3. Programme management and implementation:

- Take end-to-end ownership of learning initiatives - from conceptualisation and stakeholder alignment to launch, delivery, follow-through and evaluation.

- Manage multiple programmes simultaneously while maintaining high standards of quality, responsiveness and attention to detail.

- Coordinate effectively with internal teams, external facilitators and vendors to ensure seamless programme delivery.

- Track programme progress, participation, feedback, learning application and other agreed measures of effectiveness.

4. Stakeholder Engagement:

- Build trusted relationships with partners, senior leaders, HR colleagues and professionals across the Firm.

- Understand stakeholder expectations, ask the right diagnostic questions and constructively influence decisions relating to learning and development.

- Present ideas and recommendations clearly, confidently and persuasively.

- Work collaboratively across functions and offices while remaining accountable for agreed outcomes.

Candidate Profile:

1. Education And Prior Experience:

- MBA / PGDM in Human Resources, Organisational Behaviour or a related discipline from a leading business school or institution.

- Relevant qualifications or certifications in Instructional Design, Facilitation, Behavioural Training, Coaching or Psychometric Tools would be an advantage.

- Relevant experience in Learning & Development, Talent Development or Organisational Development.

- Meaningful L&D experience within a professional-services environmentsuch as a Law Firm, Consulting Firm, Big 4, Financial Services organisation or other knowledge-led enterprisewould be good to have.

2. Skills and Capabilities:

- Strong instructional-design and content-development capability.

- Confident and engaging facilitation skills.

- Excellent command of spoken and written English.

- Strong stakeholder-management and influencing capability.

- Sound business understanding and an appreciation of the expectations and working environment of professional-services firms.

- High degree of ownership, initiative and execution discipline.

- Strong planning, project-management and organisational skills.

- Proficiency in PowerPoint and other content-development tools; familiarity with learning management systems and digital learning platforms would be useful.

- Ability to work independently while collaborating effectively with a small, high-performing team.