Senior Manager/Lead - Marketing Transformation/Operation

Marketing Transformation /Operation : Senior Manager / Lead

Description:

About the job

Job Summary:

- Manage end-to-end Marketing Operations, ensuring efficient processes and high-quality output.

- Leverage 5 to 6 years of experience in Marketing Operations or Marketing Transformation roles.

- Oversee CRM activities, campaign management, and content creation/management.

- Lead initiatives to transform and optimize marketing operations for improved efficiency.

- Utilize process automation and workflow optimization tools such as SynOps, Jira, etc.

- Identify and address inefficiencies in current marketing processes, implementing improvements.

- Apply knowledge of RPA, process optimization, agentic workflows, and Generative AI (Gen AI) trends.

- Participate in business transformation initiatives, especially within the marketing operations domain.

- Six Sigma certification is a plus, but not required.

- Demonstrate strong stakeholder management and excellent communication skills.

- Collaborate effectively as a team player within cross-functional teams