Our client is a technology-driven consumer platform that is redefining customer experience at scale across India. The organization operates in a fast-paced, matrixed environment and is looking for an experienced HR Business Partner to drive people strategy, organizational effectiveness, talent outcomes, and employee engagement for key business functions.

The role will closely support large frontline and supply chain teams in a fast-paced environment and play a critical role in enabling business growth through impactful people practices.

The incumbent will lead key HR initiatives across performance, engagement, capability building, workforce productivity, and employee lifecycle management while partnering extensively with operations leadership and central HR teams.

Key Responsibilities:

- Partner with business leaders to design and execute people strategy aligned to business priorities and operational goals

- Act as a strategic advisor to business leaders on organization effectiveness, workforce planning, productivity, and employee engagement

- Lead HR support for frontline operations and supply chain teams across multiple locations

- Drive performance management, workforce productivity, employee motivation, and engagement initiatives for large blue-collar employee populations

- Identify capability gaps based on business and employee needs and partner with COEs to design and implement development interventions

- Enable leadership capability building, talent development, and succession planning initiatives

- Drive employee experience initiatives and act as a custodian of organizational culture and values

- Partner with leaders to strengthen engagement, retention, and workplace culture across operations teams

- Drive execution and adoption of enterprise-wide HR initiatives and people programs

Your Profile:

- MBA/PGDM in HR from a reputed institute

- 6-10 years of experience in HR Business Partnering roles

- Strong exposure to operations-heavy, supply chain, logistics, ecommerce, retail, or high-growth consumer businesses preferred

- Experience managing large frontline or blue-collar workforce populations is highly preferred

- Strong stakeholder management and influencing capability across business leaders

- Demonstrated experience in performance management, employee engagement, workforce productivity, and culture initiatives

- Comfortable working in fast-paced and ambiguous environments with high ownership

- Strong analytical and problem-solving orientation

- Candidates from fast-paced organizations with exposure to large employee populations, operations-heavy environments, or business transformation projects will be highly preferred.