- Post graduate degree/ MBA or global equivalent degree - 8 years of relevant experience in process management - Black Belt/ Green Belt Certified - ISO Auditor Certification - Provides guidance in partnership with management to identify and address evolving business needs. - Collaborates with leadership to generate insights and recommendations. - Leverage analytics to measure and track platform(s) operational performance. - Measure business impact of platform changes - In partnership with Technology provide feedback on the voice platform strategic roadmap - Support internal and external voice issues; facilitating resolution with the technology teams as needed. - Brainstorm with stakeholders to identify opportunities to advance data driven decision making, automation, and to streamline business processes. - Communicates findings effectively including non-technical audiences via presentations and reports. - Focuses on large cross functional business and process improvement projects. - Engages with leadership to envision and drive the implementation of new, improved, and simplified approaches that have a positive long-term, cross-organizational, and cross-functional impact.

Mumbai

Senior Manager - Business Process Design & Improvement - FMCG/Consulting Firm 

Job Description for Senior Manager - Business Process Design & Improvement - FMCG/Consulting Firm  in Binary Star SearchX in  Mumbai for (10-14) years of experience. Apply Now!