Key Responsibilities:

1. Employee Lifecycle Management:

Onboarding & Induction:

- Oversee end-to-end onboarding ensuring seamless experience and timely completion of documentation.

- Coordinate system credential creation and tool access (ZingHR, Bravo, Insurance, BIWU).

- Oversee 6-month confirmation process including follow-ups and documentation.

Exit Management:

- Process resignations and manage workflows in ZingHR.

- Handle exit formalities, final documentation, and account deactivation coordination.

- Share full & final settlement inputs with finance and release relieving letters within timeline.

2. HR Operations, Payroll & Compliance:

- Manage monthly leave and attendance including LWP validation, escalations, and system updates.

- Validate payroll inputs: reimbursements, Sodexo, insurance changes, contractor workforce attendance (TalentPro).

- Drive statutory compliance actions - EPF, Gratuity, Labour Law coordination with vendors.

- Ensure compliance through ISMS audit support, Finance Internal Audit (GKAS), and Payroll Audit cycles.

- Track HR budget, vendor billing, and monthly HR expenses.

3. Performance Management & Capability Building:

- Manage the annual performance cycle-tool setup, timelines, communication, and closure.

- Support calibration discussions and ensure fairness and transparency in PMS.

- Coach leaders on feedback, performance conversations, and capability development.

4. HR Systems, Digital Tools & Analytics:

- Lead adoption and optimization of HR systems (ZingHR, Bravo, Brainier, Insurance portals).

- Partner in HR digital transformation projects, automation, and process standardization.

- Build HR dashboards and insights to support business decision-making.

- Drive AI-enabled enhancements within HR workflows (use cases, pilots, efficiency improvement).

5. Culture, Engagement & Recognition:

- Plan and execute employee engagement initiatives including festivals, wellness sessions, TOS annual event, and annual outing.

- Manage birthday, milestone, and personal event communications.

- Lead recognition programs: Annual recognition campaigns, monthly recognitions, Half-Yearly & Annual RnR Awards.

- Manage GPTW timelines, vendor interactions, surveys, and post-survey actions.

6. Policy Governance & Risk Management:

- Manage HR policies-drafting, reviewing, updating, communicating.

- Ensure adherence to statutory policies, audit frameworks, and organizational HR governance.

- Represent HR in internal committees as required (BCP, POSH, etc.).

7. Communication & Stakeholder Management:

- Own HR communication calendar and manage corporate HR mailbox.

- Partner with leaders, business teams, admin, and finance for smooth HR functioning.

- Lead vendor management across HR tools, wellness, insurance, compliance, and recognition partners.

- Manage Townhall logistics, communication, and execution.