Senior Key Account Manager - IT Infrastructure

- Build and maintain long-term relationships with key enterprise accounts.

- Serve as the primary point of contact for IT infrastructure and networking solutions.

- Understand customer business needs, IT environments, and technical requirements.

- Develop and execute strategic account plans to meet revenue growth and profitability targets.

- Identify upsell and cross-sell opportunities within existing accounts.

- Build a strong sales pipeline and provide accurate forecasting.

- Work closely with pre-sales engineers, solution architects, and technical teams to design tailored solutions.

- Coordinate with project delivery, support, and operations teams to ensure successful implementation.

- Conduct regular account reviews, performance check-ins, and renewal discussions.

- Keep up-to-date with trends in IT infrastructure, networking, data center, cybersecurity and cloud technologies.

- Analyze competitor offerings and provide strategic input for positioning solutions.

- Participate in technology events, industry conferences, and customer briefings.