Translate Company Strategy:

- Translate company Accounts strategy into plans and provide direction/leadership.

- Deliver strategic and business objectives.

Revenue and Margin Targets:

- Responsible for revenue and margin targets of accounts assigned to Client Partner/ Sr Client Manager.

End-to-End Ownership:

- Manage new/existing business proposals from RFI/RFP/RFQ responses till MSA/SOW execution.

Relationship Management:

- Build and maintain relationships with key business and technology stakeholders.

- Ensure timely delivery of products/services.

Account Landscaping and Advocacy:

- Account landscaping, stakeholder mapping, relationship management, customer advocacy, and strategic quarterly reviews with customers.

Business Forecasts: Publish and track monthly business forecasts and formulate contingency plans for revenue shortfalls.

Billing Efficiency: Accountable for billing efficiency, utilization targets, and resource fulfillment.

Customer Satisfaction: Achieve customer satisfaction scores/targets.

Team Development:

- Motivate and develop high-capability professionals to build an excellent team.

- Ensure succession plans for key roles and avoid single points of dependency.

Delivery and Technical Recommendations:

- Understand requirements & deliverables, meet deadlines, and prioritize engineering tasks.

- Provide robust technical recommendations impacting short and long-term business performance.

Project Management:

- Ensure projects are appropriately assessed, designed, planned, resourced, scheduled, and delivered in a timely and cost-effective manner.

Budget and Resource Planning:

- Develop budget and resource plans to meet business objectives within financial and performance targets.

Risk Management:

- Identify, assess, and manage operational technology risks and maintain technology performance.

Team Capability Building:

- Build the capability of the team, and drive account and organization goals and objectives.

- Ensure effective recruitment, performance management, and training.

Value you will Deliver:

- Achieve top-line and bottom-line targets for the account.

- Deliver short-term and long-term plans for the account.

- Create an organizational design supporting account vision.

- Reduce voluntary attrition to 10% or less.

- Have a formal engagement plan for liaising with key senior customer stakeholders.

- Collaborate fully with the Altimetrik India leadership team and solicit support for activities undertaken.

- Lead and influence an engaged and effective workforce integrated with Altimetrik Vision.

Our Ideal Candidate comes with:

- Overall experience of 18-25 years managing product engineering accounts and offshore development centers working closely with global teams.

- At least 3 years of experience in independent account ownership.

Technical / Functional Competency:

- IT Software Development, Digital Solutions, Digital Transformation background.

- Basic understanding of technology and software development methodologies, particularly in custom software development.

- Proven and consistent track record of meeting revenue targets.

Behavioral Competency:

- Strong interpersonal communication skills.

- Ability to lead initiatives and align individuals toward common goals.

- Working knowledge of systems infrastructure.

- Excellent oral and written communication, presentation, and analytical skills.