Satguru Travel & Tourism - Deputy Head - Accounts Receivable

Job Description:

Position Title: Deputy Head of Accounts Receivable

Department: Finance & Accounts (F&A)

Reports To: Head of Accounts Receivable

Location: Pune

Job Summary:

The Deputy Head of Accounts Receivable is responsible for overseeing and supporting the management of accounts receivable operations within the organization. This role ensures accurate and timely billing, collections, and reporting processes, while maintaining excellent relationships with clients. The Deputy Head will assist the Head of Accounts Receivable in leading the team, ensuring compliance with company policies, and enhancing the efficiency of the accounts receivable function.

Key Responsibilities:

Accounts Receivable Management:

- Ensure that outstanding payments from clients are collected in a timely manner

- Monitor aging accounts receivable reports to identify overdue accounts and escalate issues as necessary.

- Liaise with clients to resolve payment discrepancies and provide support in the resolution of billing inquiries.

Team Leadership and Support:

- Provide guidance on day-to-day operations and ensure the team meets KPIs and targets.

- Help in managing workload distribution and ensuring that team members adhere to deadlines and quality standards.

Financial Reporting and Analysis:

- Assist in monthly, quarterly, and annual financial closings, ensuring the timely and accurate recording of receivables.

- Perform detailed analysis of overdue accounts and provide recommendations for collection strategies.

Client Relationship Management:

- Follow up with clients on overdue invoices and payment issues, aiming to resolve issues in a professional and diplomatic manner.

- Address client inquiries promptly and effectively to enhance satisfaction and minimize delays in payments.

Process Improvement:

- Work with the Head of Accounts Receivable to implement best practices and optimize workflows to increase efficiency.

- Contribute to system upgrades or software implementations to streamline receivables processes.

Compliance and Audit:

- Assist in internal audits and ensure proper documentation and record-keeping for audit purposes.

- Maintain confidentiality and data security in the handling of client financial information.

Cross-Department Collaboration:

- Assist the finance team in budget planning and forecasting related to receivables

Ad-hoc Tasks:

- Assist in the preparation of year-end financial reports and audits as needed.

Skills and Qualifications:

Education:

- MBA from a reputed university would be an added advantage

Experience:

- Proven experience in managing or leading a team within an accounts receivable function.

- Strong understanding of financial processes, billing systems, and accounts receivable practices

- Prior experience in Travel industry would be an added advantage

Skills:

- Strong analytical skills and attention to detail, with the ability to identify and resolve discrepancies efficiently.

- Solid understanding of financial reporting and analysis.

- Ability to manage multiple tasks and priorities effectively in a fast-paced environment.

- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and financial software.

Working Conditions:

Performance Metrics:

- Reduction in overdue accounts and improvement in collection rates.

- Client satisfaction and retention related to billing issues.

- Team performance and adherence to KPIs