Satguru Travel & Tourism - Branch Manager

Key Responsibilities:

- Operational Management: Oversee daily branch operations, ensure team efficiency and quality of service.

- Sales & Business Development: Develop strategies to achieve sales targets, identify new business opportunities, and drive customer acquisition and retention.

- Team Leadership: Lead, train, and mentor team members; conduct performance reviews and provide constructive feedback.

- Financial Oversight: Prepare and manage budgets, monitor financial performance, and implement cost-control measures to ensure profitability.

- Customer Relationship Management: Address customer needs, resolve escalated issues, and ensure high satisfaction levels.

- Compliance & Risk Management: Ensure branch activities comply with internal policies and external regulations; mitigate operational risks.

- Market & Competitor Analysis: Monitor trends and competitor activity to identify opportunities for improvement and expansion.

Requirements:

- Minimum 8 years of experience in the Travel, Airlines, GDS, or similar service industry preferred.

- Strong leadership, communication, and sales skills.

- Ability to handle high-pressure environments and make strategic decisions.

Facilities provided by the company:

- Well-furnished bachelor accommodation on a sharing basis.

- Indian food.

- 2 Months Paid Leave Post successful Trip Completion of 24 Months.

- Travel arrangement (Office to Home and Home to Office)

- Air Tickets ( At the time of joining and for return after completion of 24 months service)

- General medical facility.

- Travel Allowances

- And so much more.

JOB LOCATION: Poland (You will be relocated for 2 years)