Sameera Estates - Business Head - Sales & Operations

Role: Business Head - Sales & Operations

Experience: 10-15 Years

Qualification: Bachelors degree; MBA preferred

Industry: Real Estate

Job Description:

Role Overview:

The Business Head will be responsible for driving sales performance, leading operations, improving business growth, managing teams, and ensuring seamless coordination between sales, operations, legal, and project departments.

Key Responsibilities:

1. Sales Leadership & Revenue Growth

- Achieve sales targets and drive revenue across plotted development projects.

- Identify growth opportunities, develop sales strategies, and expand market reach.

- Monitor pipeline, performance metrics, and conversion efficiency.

2. Business Operations Management

- Streamline processes for sales, operations, and customer experience.

- Improve operational efficiency and ensure SOP compliance.

- Drive cross-functional coordination.

3. Customer Experience & Relationship Management

- Strengthen customer engagement and manage escalations.

- Ensure seamless end-to-end service experience.

4. Team Management & Leadership

- Manage, mentor, and motivate cross-functional teams.

- Ensure productivity, training, and performance tracking.

5. Strategic Planning & Governance

- Prepare business plans, reports, sales forecasts, and performance summaries.

- Ensure end-to-end governance of operations and sales processes.

6. Cross-Functional Collaboration

- Coordinate with legal, operations, marketing, contractors, and project teams.

- Drive alignment to ensure timely execution and project delivery.

Skills & Competencies Required:

- Strong experience in sales + operations

- Leadership and team management

- Data-driven decision-making

- Ability to manage end-to-end business functions

- Real estate experience preferred