Role Overview:

A leading business conglomerate is looking to appoint a seasoned Sales HR Business Partner to partner with its high-growth Response business. The role will have HRBP ownership across two large sales zones, with responsibility for partnering closely with senior sales and business leadership.

This is a high-impact, high-visibility HRBP role requiring someone who can operate effectively in a large and complex organisation, influence strong-willed business stakeholders and drive people decisions with conviction. The incumbent must have the seniority, credibility and organisational maturity to challenge business leadership and influence outcomes, rather than operate as a purely execution-oriented HR partner.

Location: Mumbai, Delhi

Reporting to: Head - HR Business Partnering

Team: 2 Direct Reportees

Key Responsibilities:

- Act as the strategic HR Business Partner for the Sales/Response business across two zones, partnering with senior sales leadership.

- Own the complete HR agenda for the business, including organisation effectiveness, talent management, workforce planning, performance management, leadership development, employee engagement and succession planning.

- Partner with Sales leaders on business growth, productivity, organisation structure, manpower planning and capability building.

- Serve as a strong thought partner and challenger to business leaders on people-related decisions.

- Manage and influence senior, demanding and highly opinionated stakeholders, ensuring HR recommendations are commercially relevant and business aligned.

- Drive talent reviews, succession planning and critical talent interventions for key sales leadership and frontline talent.

- Use business and people data to identify trends, productivity gaps and talent risks and translate them into actionable interventions.

- Lead change-management initiatives arising from business transformation, restructuring, expansion or organisational redesign.

- Partner with COEs and HR leadership to ensure effective execution of enterprise HR programs within the Response business.

- Build a strong HR team and effectively guide 2 direct reportees supporting the business.

- Ensure high-quality execution of employee lifecycle processes while maintaining focus on strategic HR priorities.

What We Are Looking For:

- 10+ years of overall HR experience, with significant experience in HR Business Partnering for Sales/Commercial organisations.

- Strong exposure to large, complex organisations / business conglomerates / media / consumer-facing / FMCG / telecom / BFSI / technology-led businesses would be preferred.

- Experience of partnering with large sales teams spread across multiple geographies/zones is critical.

- Strong experience in dealing with senior business stakeholders, preferably at CXO / Business Head / Regional or National Sales leadership levels.

- Must have the gravitas and influencing ability to challenge and change the thinking of senior business leaders.

- Should be commercially astute and able to understand sales metrics, productivity, revenue pressures, market dynamics and business priorities.

- Strong people leadership capability with experience managing HR teams.

- Should have operated in an organisation with scale, complexity, multiple stakeholders and mature HR processes.

- Excellent communication, negotiation, influencing and stakeholder-management skills.

Critical Success Factors:

- Scale & Bandwidth: Ability to operate across a large, geographically distributed sales organisation without getting consumed by transactional HR.

- Stakeholder Influence: Ability to confidently engage with intimidating, strong-willed senior stakeholders and hold one's ground in difficult conversations.

- Business Acumen: Must understand the commercial reality of a sales organisation and translate HR interventions into business outcomes.

- Courage of Conviction: The role requires someone who can challenge, influence and, when required, override the initial position of senior HR/business stakeholders through strong data, judgement and credibility.

- Organisational Maturity: Experience in a large, professionally managed organisation where navigating matrix structures and competing stakeholder priorities is essential.