Sagility - Tech Training PMO Role

Job summary:

Tech Training PMO is responsible for translating Technical capability priorities into high-impact, well-governed learning programs. This role partners with the Tech leaders to diagnose learning needs, orchestrate internal and external delivery, and ensure disciplined execution through strong PMO governance

Learning Needs Analysis with Technical Stakeholders:

- Partnering with Tech leaders to diagnose capability and skill needs

- Translating technical roadmaps and role expectations into structured learning requirements

- Defining target proficiency levels and success criteria by role or technology

- Ensuring learning priorities are tightly aligned to business outcomes

Technical Training Program Enablement:

- Working with SMEs, Supervisors and trainers to ensure depth, relevance, and applicability

Vendor / Partner Management:

- Identifying and managing external training partners

- Owning SOWs, deliverables, timelines, and quality benchmarks

- Tracking SLAs, trainer effectiveness, and learner feedback

- Managing program-level budgets

PMO Governance & Program Management:

- Owning integrated program plans, milestones, and dependencies

- Driving alignment across stakeholders, vendors, and delivery teams

Tracking, Reporting & Insights:

- Designing dashboards for progress, proficiency, and outcomes

- Providing concise, executive-ready updates with clear insights

- Using data to inform decisions, course-correct, and prioritize

Additional Requirements:

- High execution rigor and comfort operating in ambiguity

- Ability to balance speed, quality, and governance

- Clear, concise communication for senior audiences

Minimum Qualifications:

- 812 years of experience in learning, technical training, or program management

- Proven experience managing large-scale, complex training programs

- Strong PMO, governance, and reporting experience

- Proficiency in Excel, Power BI (or equivalent), and LMS platforms

Ideal Background:

- Learning & Development / Organizational Development professionals with Program Management of Tech learning experience

- Experience in BPO / service industry / global delivery environment

- Experience supporting US client-facing teams