Sagility - Senior Manager/Associate Director - Business Excellence
3.9
2,303+ Reviews
Description:
About Sagility
Sagility is a tech-enabled BPM services provider, a thought partner providing a broad spectrum of transformational services, to enable our clients provide efficient and hi-quality care across the healthcare system.
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.
Leading industry analyst firms have consistently cited our service excellence, breadth of offerings, and ability to execute. The most recent being recognized as a leader for Healthcare Payer Operations in 2022 as a part The Healthcare Payer Operations PEAK Matrix Assessment report by Everest Group. To learn more about our recognitions please visit our AWARDS SECTION
We have 35,000+ employees in 15 cities across 5 countries India, Philippines, USA, Jamaica, and Colombia.
About Sagility Technology
We are the technology wing of Sagility, providing a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Sagility Technology uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues and create custom solution roadmap to improve efficiency, engagement, data management, and overall processes.
About Sagility Care Management
A technology-enabled care management services arm of Sagility focused on applying whole-person interventions to improve healthcare outcomes, reduce costs, and increase satisfaction.
Job Details
Job Title: Sr. Manager / Associate Director - BE
Reporting to: GM - BE
Experience: 10 to 12 years
Location: Bangalore
Working Hours/ Days: 5 Days
Shift: 3 PM to 12 AM
Team Size: IC
Company URL:
http://www.sagilityhealth.com
Desired skills and qualification
Key areas of responsibilities:
- Lead complex (life cycle/ Spotlight account interventions) Continuous Improvement/Reengineering projects, cross geo projects
- Work with stakeholders (Mid to Sr. level) to identify improvement opportunities and formulate problem statements
- Mentor project teams within BE and across functions on complex projects
- Facilitate or Lead Governance and provide updates to senior management of Sagility
- Provide solutions (people/process/tech.) and facilitate implementation for relatively complex projects
- Create proposals for business problems and challenges
- Facilitate creation and deployment of target operating model
- Provide thought leadership including industry best practices and primary/secondary research
- Support Central BE Portfolio Lead (GM/AVP) in developing and deploying BE strategy for the Portfolio
Skills:
- Excellent Analytics and Problem solving, Excellent capability to leverage technology in designing solutions, Facilitation skill, Excellent presentation & communication (both written & verbal), Multi Geo stakeholders Management, benchmarking activity, exposure to project management framework and philosophy
Years of experience and qualification:
- Overall 10 years, min 4 years in Operations consulting, Business Excellence in BPM with good exposure to US Healthcare domain
- Number of years of experience requirement can be relaxed for Graduates/Post Graduates from premier institutes
Education: Graduate, MBA preferable
Desirable Certificates: Six Sigma Black Belt Certified/Equivalent; COPC, Design Thinking
Objective and responsibility:
- Strategic Thinking
- Driving Performance and results
- People Management
- Client relationships
Your life with us
Sagility believes in Doing Right by its People.
We believe in providing strong growth opportunities, multiple training programs to support your learning curve, exposure to large international clients and access to advanced technologies and solutions at your disposal - so that you can focus on making a difference through your role.
We are an inclusive, open, and welcoming organization where our people are at the heart of everything that we do. We believe in giving back to the local communities in which we operate. We have strong rewards and recognition platforms, programs where your ideas can turn into reality.
We respect the need for a composite life and to encourage the same, we have employee friendly leave policies for the much needed down time and a lot more. Our medical insurance coverage is one of the best in class, covering you and your family when you need it. Last but not the least, we have lots of fun everyday through our wellbeing programs, talent shows, engagement activities - its an endless list!
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