We are seeking an experienced Shared Services HR Partner (HRP) to drive HR service excellence, process optimization, and strategic HR initiatives. This role will be responsible for overseeing HR shared services, ensuring seamless HR business partnering, and collaborating with business leaders to enhance employee experience and compliance.

Key Responsibilities:

- HR Shared Services Management: Lead and manage HR shared services operations, ensuring efficiency, accuracy, and compliance with HR policies and regulations.

- Process Optimization: Continuously evaluate and improve HR processes to enhance service delivery and employee experience.

- Stakeholder Management: Collaborate with business leaders, HRBPs, and other stakeholders to understand workforce needs and align HR services accordingly.

- Employee Life Cycle Management: Oversee the entire employee life cycle, from onboarding to offboarding, ensuring smooth execution of HR processes.

- HR Compliance & Audits: Ensure adherence to labor laws, company policies, and audit requirements, mitigating risks and maintaining compliance standards.

- Technology & HR Systems: Leverage HR technology platforms to streamline processes and enhance data accuracy and reporting.

- Employee Relations & Issue Resolution: Address employee concerns, grievances, and escalations with a problem-solving approach.

- Service Delivery & SLAs: Establish and monitor HR service-level agreements (SLAs) to ensure timely and quality HR support.

- Performance Management Support: Work closely with HRBPs to facilitate performance reviews and employee engagement initiatives.

- Data Analytics & Reporting: Generate HR reports, analyze trends, and provide insights for strategic decision-making.

Qualifications & Experience:

Education: MBA/PGDM in HR or equivalent qualification.

Experience: 10+ years of HR experience, with at least 5 years in HR shared services or HR operations.

Industry Experience: Preferably from large-scale organizations, IT/ITES, BFSI.

Skills & Competencies:

- Strong knowledge of HR operations, policies, and compliance.

- Excellent stakeholder management and interpersonal skills.

- Analytical mindset with expertise in HR data analysis and reporting.

- Proficiency in HRMS tools and other HR technologies.

- Ability to drive process improvements and implement best practices.

- Strong problem-solving skills with a customer-centric approach.

Why Join Us?

- Opportunity to lead and drive transformation in HR shared services.

- Exposure to strategic HR initiatives and stakeholder collaboration.

- Work in a dynamic environment with career growth opportunities.

If you are an HR professional with a passion for optimizing HR services and delivering high-quality HR support, we invite you to apply for this role.

CTC : 50 Lacs