Rustomjee - Senior Manager/Assistant General Manager - Business Automation

Roles & Responsibilities:

- Drive digital transformation initiatives by introducing new technologies, tools, and processes.

- Build and implement automation solutions for Sales, Marketing, Pre-Sales, and Strategy teams.

- Strengthen and optimize CRM and SAP systems for improved efficiency, reporting, and integration.

- Develop robust web and app-based programs to enhance customer and partner engagement.

- Create strong communication and collaboration platforms across teams.

- Drive Business Intelligence (BI) and data analytics initiatives to provide actionable insights.

- Oversee content creation and reporting automation to streamline business processes.

- Partner with business leaders to identify automation opportunities and ensure seamless implementation.

- Stay ahead of emerging technologies in AI, BI, and Process Automation to bring innovative solutions to the organization.

Candidate Profile:

- 10 to 12 years of experience in IT, Consulting, Telecom, Banking, or related industries.

- Strong expertise in Business Intelligence, Digitization, AI, and Process Automation.

- Proven track record of implementing automation and technology-driven solutions at scale.

- Hands-on experience with CRM, SAP, and other enterprise tools.

- Strong analytical, problem-solving, and project management skills.

- Excellent stakeholder management and cross-functional collaboration abilities.