RR Donnelley - Senior Manager

About the job:

Position Description: Experienced Lean Six Sigma Manager to lead and implement continuous improvement initiatives across our organization. This role is responsible for driving operational excellence, improving process efficiency, and fostering a culture of continuous improvement through the application of Lean, Six Sigma and Project Management methodologies.

Technical Qualifications: Lean Six Sigma Black belt certified mandatory

Experience: 10 - 15 Years with > 5 years' experience in process improvement, continuous improvement roles in ITES, BPO sectors

Key Responsibilities:

- Lead Lean Six Sigma projects to improve business processes, reduce waste, and enhance productivity and quality.

- Identify improvement opportunities including automation opportunities through process mapping, data analysis, and stakeholder feedback.

- Responsible for implementation of the organization wide initiatives from a continuous improvement perspective

- Provide training and mentorship to team members on Lean Six Sigma tools and techniques (e.g., DMAIC, Value Stream Mapping, 5S, Kaizen).

- Manage a portfolio of continuous improvement projects, ensuring timely delivery and achievement of targeted benefits.

- Partner with cross-functional teams to drive change management and ensure alignment with organizational goals.

- Handle client facing improvement projects as an external consultant by analyzing existing process, identify opportunities, design and implement improvement strategies, facilitate workshops and trainings, prepare documentation and report to stakeholders

-Monitor and report on project outcomes, savings, and performance metrics to senior leadership.

- Facilitate root cause analysis and problem-solving workshops.

- Maintain and evolve the Lean Six Sigma strategy in line with business needs.

Key Competencies:

- Process Improvement Expertise in lean principles, Six sigma methodologies, apply statistical tools, skilled in process mapping and root cause analysis

- Project management ability to plan, execute and monitor multiple improvement projects, using tools like Gantt chart, charters and risk assessment

- Handle Change management

- Data driven decision making using quantitative analysis and visualization tools

- Strong verbal and written communication skills

- Quality & Compliance Awareness